An absolute disaster. Went to Columbus Commons location and they had two lines going. One was to place your ice cream order - we waited 30 minutes - and then we were told to hold our receipt and get in the other line to wait for our order. That took an additional 40 min. So combined we waited an hour and 10 minutes for a dang bowl of ice cream. But once they have your money from the first line you go through - you're stuck - just waiting. This was a nightmare and we missed the first performer at the concert we were attending bc we had hoped to enjoy a sweet treat. NIGHTMARE. Never dare to get in that line.
Atmosphere: 1
Food: 3
Service: 1
Jeez
I would never spend my hard earned money at this place. Attended the family night at the commons this year and the young lady at the pick up counter was very rude. I simply stated that they didn’t give sprinkles with the ice cream which we specifically asked for at the order window. It’s not my fault that wasn’t communicated between windows. The ice cream is mediocre at best and far too expensive to deal with that kind of attitude.
Atmosphere: 1
Food: 1
Service: 1
Johnny Dumford
Great ice cream!
Food: 5
Service: 5
Lee A
We became addicted to Jeni's ice cream during our Columbus vacation. This is the second location we visited.
ken j
I had heard a lot about this place, so had to try it while in Columbus. But I got 2 small scoops of mediocre ice cream for $6.25. Not worth it at all.
Nadia Nicole
We loved it! We got the vanilla bean and brambleberry crisp. The ice cream is creamy, not too rich and not too sweet. The waffle cones are fresh and so yummy!!
Brooke E Ranalli
Normally love Jenis and the service, but never even got ice cream today. They staffed 2 people for a huge concert that has thousands of people in attendance. Poor planning from management on this one. Waited in line for almost 40 minutes before I gave up so I could enjoy the concert I was here to attend.
From humble beginnings in the North Market to calculated nationwide expansion Jeni’s will always hold a special place in the heart of this Buckeye, every visit since senior year of college offering something new and delicious and on this sunny Saturday highlighted by all the flavors of a Butterscotch Popcorn juxtaposing Wedding Cake.
endoedibles
From humble beginnings in the North Market to calculated nationwide expansion Jeni’s will always hold a special place in the heart of this Buckeye. Forever inventive, each visit since senior year at The Ohio State University offering something creative and delicious, this sunny Saturday was highlighted by all the flavors of a Butterscotch Popcorn juxtaposing Wedding Cake.
AvdV80
I could come here multiple times a week if I could live in Columbus :) Great treat after an already great evening. The stroll back to the hotel enjoying the excellent ice cream from Jeni's was so good! Keep up the good work!
Justin Rampage
SUPER DUPER friendly staff and delicious ice cream. Very thankful for everyone working there who took care of us during the crazy concert that was going on. Much love! ❤️
This ice cream is soooooo creamy! Yum!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone
An absolute disaster. Went to Columbus Commons location and they had two lines going. One was to place your ice cream order - we waited 30 minutes - and then we were told to hold our receipt and get in the other line to wait for our order. That took an additional 40 min. So combined we waited an hour and 10 minutes for a dang bowl of ice cream. But once they have your money from the first line you go through - you're stuck - just waiting. This was a nightmare and we missed the first performer at the concert we were attending bc we had hoped to enjoy a sweet treat. NIGHTMARE. Never dare to get in that line.
Atmosphere: 1
Food: 3
Service: 1
I would never spend my hard earned money at this place. Attended the family night at the commons this year and the young lady at the pick up counter was very rude. I simply stated that they didn’t give sprinkles with the ice cream which we specifically asked for at the order window. It’s not my fault that wasn’t communicated between windows. The ice cream is mediocre at best and far too expensive to deal with that kind of attitude.
Atmosphere: 1
Food: 1
Service: 1
Great ice cream!
Food: 5
Service: 5
We became addicted to Jeni's ice cream during our Columbus vacation. This is the second location we visited.
I had heard a lot about this place, so had to try it while in Columbus. But I got 2 small scoops of mediocre ice cream for $6.25. Not worth it at all.
We loved it! We got the vanilla bean and brambleberry crisp. The ice cream is creamy, not too rich and not too sweet. The waffle cones are fresh and so yummy!!
Normally love Jenis and the service, but never even got ice cream today. They staffed 2 people for a huge concert that has thousands of people in attendance. Poor planning from management on this one. Waited in line for almost 40 minutes before I gave up so I could enjoy the concert I was here to attend.
Delicious ice cream
Love this place.
Restaurantji Recommends
Great Icream
From humble beginnings in the North Market to calculated nationwide expansion Jeni’s will always hold a special place in the heart of this Buckeye, every visit since senior year of college offering something new and delicious and on this sunny Saturday highlighted by all the flavors of a Butterscotch Popcorn juxtaposing Wedding Cake.
From humble beginnings in the North Market to calculated nationwide expansion Jeni’s will always hold a special place in the heart of this Buckeye. Forever inventive, each visit since senior year at The Ohio State University offering something creative and delicious, this sunny Saturday was highlighted by all the flavors of a Butterscotch Popcorn juxtaposing Wedding Cake.
I could come here multiple times a week if I could live in Columbus :) Great treat after an already great evening. The stroll back to the hotel enjoying the excellent ice cream from Jeni's was so good! Keep up the good work!
SUPER DUPER friendly staff and delicious ice cream. Very thankful for everyone working there who took care of us during the crazy concert that was going on. Much love! ❤️
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