If I could give a 10 for service I sure would. The crew at 4PM today were friendly, kind, motivated, and made eating in a pleasure! Some of the nicest customer service I've experienced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Spicy East Coast Italian on Bread
Cleveland Burks
Good food
Atmosphere: 5
Food: 5
Service: 5
Bami A
Good attendance and neat environment.
Atmosphere: 5
Food: 4
Service: 5
Dan Nottingham
Unsanitary and rude; When I entered the restaurant, I was the only customer there. 2 women working said nothing to me. Finally they took my order. I noticed one woman (braided black and red hair) was cutting meat and eating some pieces of the meat while stacking the rest, unsanitary. The other person made my sandwich while she was also taking pieces of the meat and eating it. When finished she put the sandwich on the counter, walked away and said absolutely nothing to me. I asked if this was mine and she said well you're the only one in here. No thank you, no apology, nothing. I didn't feel comfortable eating that sandwich since she had been openly eating while making it, so I left it on the floor for them to pick up. These 2 women should not be employed anywhere, especially the food service industry and I will not eat at Jimmy Johns again.
Atmosphere: 1
Food: 1
Service: 1
Ghadir Amouri
I placed a delivery yesterday and the delivery driver. He is so amazing. I never saw a delivery driver so professional like him and I believe he told me his name is Mohammed keep up the good work. Thank
Atmosphere: 5
Food: 5
Service: 5
Scot Morin
You can never go wrong with Jimmy’s John gourmet subs.
Jamar Broomfield
So I just tried to place a order, my usual the # 5 Vito sub, all I asked for is to cut in fours like I always do, I guess that was a problem, had to get the manager on the phone just to cut my sandwich, so I didn't order from there, I went to a diffrent jimmy johns, & had no problems spent over $20 & gave a nice tip.
Atmosphere: 1
Food: 3
Service: 1
Jake Nofziger
Rude staff that just stood around looking at me when I’m trying to order. AND the first thing out of the workers mouth was “cash only”. Thought this was a nice side of town?
Alpha_ Omega
Ordered lunch today, paid for it online, the delivery "pronoun" stated that I had to sign the receipt to receive my order, previous orders were all left at the front door, I couldn't sign for it and he kept my sandwich and said I would not be refunded. Very weird experience. I did contact customer service. ( this interaction took place through my ring doorbell)
1544 N Cassady Ave. Columbus Ohio: Ordered lunch today, paid for it online, the delivery "pronoun" stated that I had to sign the receipt to receive my order, previous orders were all left at the front door, I couldn't sign for it and he kept my sandwich and said I would not be refunded. Very weird experience. I did contact customer service. ( this interaction took place through my ring doorbell)
Gordon Hunt
I went in at 9:20 7/11/23, had an Order for 4 meals, and planned to tip well, out of the 4 ladies out front not one even acknowledged I was there, Never spoke at all! I Waited almost ten minutes! Walked out, still not a word,,Pathetic!! Sad really,
Lyndia Talley
Delicious unwhich- basically any of their sandwiches wrapped in iceberg lettuce leaves.Wheelchair accessibility: Single level, no stairs.
Atmosphere: 5
Food: 5
Service: 5
Bob Collins
So no matter how good of a sandwich you make, which you didn't, if you screw up delivering it...ruins the whole thing. Not only did you not read the instructions correctly for what I ordered by obviously getting it wrong, but then you deliver it to the hotel lobby, dump the bag and drink on the table and TAKE OFF without every calling me, notifying the front desk for me, or emailing me. Your delivery person literally left it on a table somewhere upfront and left. If I had not seen it just by chance... Why bother with your restaurant when this is kinda how you treat your customers.
Caprice S
I order atleast once a month from here and they always mess up my order and put the blame on the customer
Great sandwiches
Atmosphere: 5
Food: 5
Service: 5
If I could give a 10 for service I sure would. The crew at 4PM today were friendly, kind, motivated, and made eating in a pleasure! Some of the nicest customer service I've experienced.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 7 Spicy East Coast Italian on Bread
Good food
Atmosphere: 5
Food: 5
Service: 5
Good attendance and neat environment.
Atmosphere: 5
Food: 4
Service: 5
Unsanitary and rude; When I entered the restaurant, I was the only customer there. 2 women working said nothing to me. Finally they took my order. I noticed one woman (braided black and red hair) was cutting meat and eating some pieces of the meat while stacking the rest, unsanitary. The other person made my sandwich while she was also taking pieces of the meat and eating it. When finished she put the sandwich on the counter, walked away and said absolutely nothing to me. I asked if this was mine and she said well you're the only one in here. No thank you, no apology, nothing. I didn't feel comfortable eating that sandwich since she had been openly eating while making it, so I left it on the floor for them to pick up. These 2 women should not be employed anywhere, especially the food service industry and I will not eat at Jimmy Johns again.
Atmosphere: 1
Food: 1
Service: 1
I placed a delivery yesterday and the delivery driver. He is so amazing. I never saw a delivery driver so professional like him and I believe he told me his name is Mohammed keep up the good work. Thank
Atmosphere: 5
Food: 5
Service: 5
You can never go wrong with Jimmy’s John gourmet subs.
So I just tried to place a order, my usual the # 5 Vito sub, all I asked for is to cut in fours like I always do, I guess that was a problem, had to get the manager on the phone just to cut my sandwich, so I didn't order from there, I went to a diffrent jimmy johns, & had no problems spent over $20 & gave a nice tip.
Atmosphere: 1
Food: 3
Service: 1
Rude staff that just stood around looking at me when I’m trying to order. AND the first thing out of the workers mouth was “cash only”. Thought this was a nice side of town?
Ordered lunch today, paid for it online, the delivery "pronoun" stated that I had to sign the receipt to receive my order, previous orders were all left at the front door, I couldn't sign for it and he kept my sandwich and said I would not be refunded. Very weird experience. I did contact customer service. ( this interaction took place through my ring doorbell)
Food: 5
Service: 1
Restaurantji Recommends
1544 N Cassady Ave. Columbus Ohio: Ordered lunch today, paid for it online, the delivery "pronoun" stated that I had to sign the receipt to receive my order, previous orders were all left at the front door, I couldn't sign for it and he kept my sandwich and said I would not be refunded. Very weird experience. I did contact customer service. ( this interaction took place through my ring doorbell)
I went in at 9:20 7/11/23, had an Order for 4 meals, and planned to tip well, out of the 4 ladies out front not one even acknowledged I was there, Never spoke at all! I Waited almost ten minutes! Walked out, still not a word,,Pathetic!! Sad really,
Delicious unwhich- basically any of their sandwiches wrapped in iceberg lettuce leaves.Wheelchair accessibility: Single level, no stairs.
Atmosphere: 5
Food: 5
Service: 5
So no matter how good of a sandwich you make, which you didn't, if you screw up delivering it...ruins the whole thing. Not only did you not read the instructions correctly for what I ordered by obviously getting it wrong, but then you deliver it to the hotel lobby, dump the bag and drink on the table and TAKE OFF without every calling me, notifying the front desk for me, or emailing me. Your delivery person literally left it on a table somewhere upfront and left. If I had not seen it just by chance... Why bother with your restaurant when this is kinda how you treat your customers.
I order atleast once a month from here and they always mess up my order and put the blame on the customer
Atmosphere: 5
Food: 5
Service: 5