Marco's Pizza
$ • Pizza
Hours:
2820 Stelzer Rd, Columbus
(614) 471-1441
About Marco's Pizza
Customers' Favorites
Marco's Pizza Reviews
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switched to door dash for delivery but no where on the website does it say. our pizza promise time was 5:40pm it is now 6:18 and my pizza is just now getting delivered
They use Doordash and after they have your money they throw another half hour on the delivery time. Their pizza isn't good enough to put up with that.
I ordered 10 pizza's for a luncheon as a surprise thank you to my team. The pizza was delivered an 1.15 hours after the requested time. A slight delay is understandable as traffic and or some getting lost plays into it but I'd had it delivered atleast 5 other times and it was within a reasonable time. I've reached out on their survey system and heard nothing back. HORRIBLE UNRELIABLE CUSTOMER SERVICE AS WELL!
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
People in Columbus Also Viewed
Marco's Pizza offers a variety of delicious food options that customers enjoy. The restaurant has friendly delivery people, but some managers may be perceived as rude, and there have been issues with long hold times when calling. Delivery times may not always meet the promised estimates, but the restaurant has been praised for accommodating customers when orders do not come out as expected. The quality of the food and customer service have shown improvement, making it a place where families and friends would like to continue supporting.
Customers have noted that the estimated pickup time may not be accurate during busy times, and they recommend calling ahead to get a better idea of how busy the restaurant is. However, the management at this location has been praised for providing excellent customer service and going above and beyond to make things right when orders are incorrect.
The pizza has been described as the "best in Ohio" by a customer who moved from Massachusetts, and the breadsticks have also received positive reviews. Overall, Marco's Pizza is a place where customers can enjoy delicious food and generally positive customer service.