I don’t normally post reviews but I came to Panera tonight to get a soup for my stomach and my unlimited sip club drink. The drive thru was acting like their machines and my cards weren’t working which isn’t true as I had just used my card before I came. When I asked why they could check me out with the in cafe register since they were clearly having issues with the drive thru one, the manager acted like he couldn’t do that which was stupid!! I thought he was very rude I believe his name was Chad. I called the store after and the girl that answered the phone was very nonchalant about everything. Very horrible experience and highly disappointed in Panera!!
Jade
I had mac and cheese and an iced coffee and they were both good but it was quite expensive
Hashim Pashtun
Waited for 15 min so that someone can take my order and the manager told me to wait, as he is busy taking an interview. I don’t know what kinda customer service is that. We were a group of 8 friends and had to leave. Hope the management gets to see this.
Egor Semionychev
Cool place.
Food is the best
Andrew Huff
Food was like warm. Staff seemed dead inside i wasn't even able to get someone to help me at the register to get my free pastery from my mobile order. The place was a mess trash on 60% of the tables. Anyway that's my rant I hope whatever is going on with the management changes there soon because I do enjoy going to this location.
John Smith
Ordered online. Picked up at window. Waited by the speaker. No response. Went to window got berated by a 14 year old looking child answering the window. Whined that I should use the speaker next time. There won't be a next time child.food was greasy and small.
Stephanie Buck
❗️AVOID. Drive thru out of service. Restaurant SEVERELY understaffed. 40+ min wait for orders placed ahead of time. Literally go anywhere else.
I was at this location Nov 30th at 5pm. I ordered online and went to pick my food up thru the window at the time that was given. I sat at the window staring at 4 people literally doing nothing but standing around and talking for over 5mins. Two of which looked directly at me twice. Not once did any of them come to the window. I had to go inside to pick up my food.
Bob Thomas
I wish I could say this is a good Panera, because it’s so close to me and so convenient. Unfortunately, I agree with every review on here. This Panera has trouble getting it right. I eat lunch at Panera almost everyday in multiple cities and states. It’s always good except this one. I always use the drive thru and never disappointed except here. Things are missing, poorly made, wrong size and never in a good way. They never forget to charge though. You pay for a bowl and get a cup. You pay for a whole and get a half. Only here. I sooo want this one to be the good Panera, but it’s not.
Atmosphere: 5
Food: 1
Service: 5
Daniel L.Scott
Great food, awesome service not a great bargain. Ya get what ya pay for. ,10$ for a soup and sandwich...I guess it's the world we live in.
Atmosphere: 4
Food: 4
Service: 5
Dr. Brian Perkins
Great experience at Panera. This is a great location.
Atmosphere: 4
Food: 4
Service: 4
Tim Schnurr
Kiosks were easy to order on and my lunch came out quickly. Sandwich and soup were just right. No issues.
Very good experience very exceptional
I don’t normally post reviews but I came to Panera tonight to get a soup for my stomach and my unlimited sip club drink. The drive thru was acting like their machines and my cards weren’t working which isn’t true as I had just used my card before I came. When I asked why they could check me out with the in cafe register since they were clearly having issues with the drive thru one, the manager acted like he couldn’t do that which was stupid!! I thought he was very rude I believe his name was Chad. I called the store after and the girl that answered the phone was very nonchalant about everything. Very horrible experience and highly disappointed in Panera!!
I had mac and cheese and an iced coffee and they were both good but it was quite expensive
Waited for 15 min so that someone can take my order and the manager told me to wait, as he is busy taking an interview.
I don’t know what kinda customer service is that.
We were a group of 8 friends and had to leave.
Hope the management gets to see this.
Cool place.
Food is the best
Food was like warm. Staff seemed dead inside i wasn't even able to get someone to help me at the register to get my free pastery from my mobile order. The place was a mess trash on 60% of the tables. Anyway that's my rant I hope whatever is going on with the management changes there soon because I do enjoy going to this location.
Ordered online. Picked up at window. Waited by the speaker. No response. Went to window got berated by a 14 year old looking child answering the window. Whined that I should use the speaker next time. There won't be a next time child.food was greasy and small.
❗️AVOID. Drive thru out of service. Restaurant SEVERELY understaffed. 40+ min wait for orders placed ahead of time. Literally go anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Love the soup and sandwiches.
Atmosphere: 4
Food: 4
tasty food
Restaurantji Recommends
I was at this location Nov 30th at 5pm. I ordered online and went to pick my food up thru the window at the time that was given. I sat at the window staring at 4 people literally doing nothing but standing around and talking for over 5mins. Two of which looked directly at me twice. Not once did any of them come to the window. I had to go inside to pick up my food.
I wish I could say this is a good Panera, because it’s so close to me and so convenient. Unfortunately, I agree with every review on here. This Panera has trouble getting it right. I eat lunch at Panera almost everyday in multiple cities and states. It’s always good except this one. I always use the drive thru and never disappointed except here. Things are missing, poorly made, wrong size and never in a good way. They never forget to charge though. You pay for a bowl and get a cup. You pay for a whole and get a half. Only here. I sooo want this one to be the good Panera, but it’s not.
Atmosphere: 5
Food: 1
Service: 5
Great food, awesome service not a great bargain. Ya get what ya pay for. ,10$ for a soup and sandwich...I guess it's the world we live in.
Atmosphere: 4
Food: 4
Service: 5
Great experience at Panera. This is a great location.
Atmosphere: 4
Food: 4
Service: 4
Kiosks were easy to order on and my lunch came out quickly. Sandwich and soup were just right. No issues.
Atmosphere: 5
Food: 5
Service: 5
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