I wanted to give an A++ to Javon (spelling might be wrong) at this Papa John's location who went above and beyond for my family tonight. I accidentally called in an order to the wrong location and he not only helped me get an order in but made sure I got my pizza as quickly as possible so I could feed my hungry kids after a really long day. Excellent customer service. Thank you! I hope someone in management sees this. He also mentioned extra savings if we used the app!
Atmosphere: 3
Food: 5
Service: 5
Southern Charm
Ordered pizza and bread sticks. Does butter and garlic still come on the bread sticks? Very Disappointing. 3 stars for the pizza
Joe Duck
I don't know what y'all are on, this papa John's is the best🥶🥶🔥🔥
Atmosphere: 5
Food: 5
Service: 4
Agrima
They did not give us our food and we waited for 3 hours and they did not come and they canceled our order 4 times for no reason at all and they did not let me know it was canceled THE WORST
Atmosphere: 1
Food: 1
Service: 1
priyanshu baniya
this place is the worst, we ordered our pizza while I wasn’t home and they got to my house and left without ringing the door bell or with out telling me they arrived, I tired to ordered 3 times and they cancelled but didn’t notify me, I had to wait 3 hours its the worst.
Atmosphere: 1
Food: 1
Service: 1
Alena Parsons
Always fresh, always friendly!
Atmosphere: 5
Food: 5
Service: 5
Brandon M
Order from here a lot.. Usually its acceptable. But now I've got a pizza that is mostly not cooked dough sitting on top of a burnt bottom. Can't report it online where I ordered, sat on hold with the location for over 10 minutes to talk to a manager. If I can't get ahold of you that constitutes a valid credit card chargeback.
Atmosphere: 1
Food: 1
Service: 1
DJ LEGIT
I placed my order online and got a notification that it was ready. When I arrived at the store, there were five employees inside—none of whom greeted me or acknowledged any of the other customers waiting. Instead, they were blasting NBA Youngboy on the TV, extremely loud, with vulgar language playing while I had my young daughter with me. Completely inappropriate and unprofessional.
I let them know I received a notification that my order was ready, and at first, they couldn’t even find it. They also helped me before other customers who had been waiting longer, which was disrespectful to them as well.
Eventually, an employee told me they had to remake my pizza because he dropped the first one. I was understanding, but when I asked how long it would take, he just said, “I don’t know, but we doing it now,” in a very dismissive tone. No clear communication, no apology, no professionalism.
I don’t even eat pizza—I came because my kids asked for it. But after this experience, I definitely won’t be coming back. Between the vulgar music, the lack of customer service, the sagging pants, and the overall lack of professionalism, this location needs serious attention.
Atmosphere: 1
Food: 2
Service: 1
Charles S
Had the absolute worst experience with how whatl can only be described as the most horrible delivery driver on earth. Totally rude...The food was mediocre at best. I will admit the call in customer service was exceptional. However, I'll never order from Papa John's again and Shaquille O'Neil should be ashamed to have his name associated with this company.
I was doing pickup, not delivery. They added a tip without my knowledge.
Atmosphere: 5
Food: 5
Service: 5
Johnson Nora
l like here!food good！👍👍👍
Jessica
l like here!food good！👍👍👍
Atmosphere: 5
Food: 5
Service: 5
Theresa Ewald
This was supposed to be ultimate hawaiian. As you can see it's more cheese then anything. Realized that when I got home all the bacon wad under the cheese, but that was the only thing saving this from being 0 stars. This location use to be really good so not sure what happened. If this is what Papa John's is becoming, I'll stick with Little Ceasers next time I want something quick.
Bad customer service on the front desk
Service: 1
I wanted to give an A++ to Javon (spelling might be wrong) at this Papa John's location who went above and beyond for my family tonight. I accidentally called in an order to the wrong location and he not only helped me get an order in but made sure I got my pizza as quickly as possible so I could feed my hungry kids after a really long day. Excellent customer service. Thank you! I hope someone in management sees this. He also mentioned extra savings if we used the app!
Atmosphere: 3
Food: 5
Service: 5
Ordered pizza and bread sticks. Does butter and garlic still come on the bread sticks? Very Disappointing. 3 stars for the pizza
I don't know what y'all are on, this papa John's is the best🥶🥶🔥🔥
Atmosphere: 5
Food: 5
Service: 4
They did not give us our food and we waited for 3 hours and they did not come and they canceled our order 4 times for no reason at all and they did not let me know it was canceled THE WORST
Atmosphere: 1
Food: 1
Service: 1
this place is the worst, we ordered our pizza while I wasn’t home and they got to my house and left without ringing the door bell or with out telling me they arrived, I tired to ordered 3 times and they cancelled but didn’t notify me, I had to wait 3 hours its the worst.
Atmosphere: 1
Food: 1
Service: 1
Always fresh, always friendly!
Atmosphere: 5
Food: 5
Service: 5
Order from here a lot.. Usually its acceptable. But now I've got a pizza that is mostly not cooked dough sitting on top of a burnt bottom. Can't report it online where I ordered, sat on hold with the location for over 10 minutes to talk to a manager. If I can't get ahold of you that constitutes a valid credit card chargeback.
Atmosphere: 1
Food: 1
Service: 1
I placed my order online and got a notification that it was ready. When I arrived at the store, there were five employees inside—none of whom greeted me or acknowledged any of the other customers waiting. Instead, they were blasting NBA Youngboy on the TV, extremely loud, with vulgar language playing while I had my young daughter with me. Completely inappropriate and unprofessional.
I let them know I received a notification that my order was ready, and at first, they couldn’t even find it. They also helped me before other customers who had been waiting longer, which was disrespectful to them as well.
Eventually, an employee told me they had to remake my pizza because he dropped the first one. I was understanding, but when I asked how long it would take, he just said, “I don’t know, but we doing it now,” in a very dismissive tone. No clear communication, no apology, no professionalism.
I don’t even eat pizza—I came because my kids asked for it. But after this experience, I definitely won’t be coming back. Between the vulgar music, the lack of customer service, the sagging pants, and the overall lack of professionalism, this location needs serious attention.
Atmosphere: 1
Food: 2
Service: 1
Had the absolute worst experience with how whatl can only be described as the most horrible delivery driver on earth. Totally rude...The food was mediocre at best. I will admit the call in customer service was exceptional.
However, I'll never order from Papa John's again and Shaquille O'Neil should be ashamed to have his name associated with this company.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I was doing pickup, not delivery. They added a tip without my knowledge.
Atmosphere: 5
Food: 5
Service: 5
l like here!food good！👍👍👍
l like here!food good！👍👍👍
Atmosphere: 5
Food: 5
Service: 5
This was supposed to be ultimate hawaiian. As you can see it's more cheese then anything. Realized that when I got home all the bacon wad under the cheese, but that was the only thing saving this from being 0 stars. This location use to be really good so not sure what happened. If this is what Papa John's is becoming, I'll stick with Little Ceasers next time I want something quick.
Atmosphere: 3
Food: 1
Service: 3
Manager not friendly
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