Starbucks
The Shoppes at, 3235 Tremont Rd, Upper Arlington
(614) 457-5054
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Too much delay for small orders
Atmosphere: 5
Food: 5
Service: 1
We walked in at 635 needing 4 boxes of coffee....and they were able to deliver even though they were understaffed. Great experience all around, they were in good moods and smiling even though there were probably only half of the amount of people needed here! Whoever worked this Saturday morning deserves a special treat! 10/25/25
Atmosphere: 5
Food: 5
Service: 5
It took us 30 min from the time we got in the line to when we left. The drinks taste bad, and the service was awful. DO NOT GO HERE
Guy with the red dyed hair was very kind. Big fan!
Coffee wasn't that great today. Tasted old or rebrewed. I'm about ready to put SB down.
Food: 2
Service: 3
Always a solid stop for my caffeine fix! The drinks are consistent and delicious, and the baristas at this location are especially friendly and efficient. Even when there’s a line, it moves quickly and my order is always right. The space is clean and cozy—great for grabbing coffee on the go or staying for a bit to get work done. I also appreciate the seasonal drinks and how easy the mobile ordering makes everything. Definitely one of my favorite Starbucks locations!
Cherry chai needs to be a permanent staple!
Atmosphere: 5
Food: 5
Service: 5
The last few times I’ve went it’s taken 15 minutes or more to go from the speaker to drink in hand. What’s going on at this location?
Atmosphere: 1
Food: 1
Service: 1
Really nice and helpful people. Had a big order and they had it ready with all the needed extras.
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 refreshers made with water not lemonade, they were made with lemonade which is not a huge deal, but when we went back and said they were made wrong and we wanted it made with water the girl at the window had her hands out insisting she needed to take back the wrong drinks- which number one - we weren’t lying, number two- we didn’t want them anyway. It made me feel like they thought we were lying and trying to get free drinks and it was really rude and embarrassing.
This has to be the slowest Starbucks in Columbus. No matter when I get here it's up to 15 minutes in drive thru. If I go to Lane Ave I'm there 5 minutes tops and that's with the same amount of cars.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
This location has quickly become my favorite Starbucks in Columbus. Every morning I pull up NO LINE in the drive thru (can’t find that anywhereeee else) and if there is a line, it’s very small and stays moving very quick. Most mornings I’m pulling in, ordering and driving off in under 1 minute. The biggest thing for me is my refresher is always perfect!! It’s genuinely exhausting dealing with some of these other stores so I THANK YALL DEEPLY!!!
Atmosphere: 5
Food: 5
Service: 5
Always starts my day with friendly service.
Atmosphere: 5
Food: 5
Service: 5
Great people working here
Atmosphere: 5
Food: 5
Service: 5
The employees here were terribly rude to our family when we told them all we had was cash to pay for our drinks. How un-American to not take currency. I saw other reviews that it is because then they can’t then hand you their machine to ask for a “tip”. A tip? Why am I tipping for you to do your job correctly? The tipping thing has gotten way out of hand, especially with the over-priced drinks here. When we told them we didn’t have anything on us except cash they said we needed to leave. Corporate Starbucks should be ashamed of this place! Our family always goes to Starbucks but think All 7 of us will be patronizing Crimson Cup & other smaller shops who actually care about their customers from now on.
Atmosphere: 1
Food: 1
Service: 1
Crazy parking lot but it’s contently placed near by my doctors office!I wouldn’t recommend this location if you wanted to sit down and study due to the smaller lobby and the limited parking lot. However if you just need a quiet bite or coffee they have their drive thru running smooth as butter. I didn’t see any cars waiting in the drive thru line.
Service: 5
Loading...