Starbucks

Always a solid stop for my caffeine fix! The drinks are consistent and delicious, and the baristas at this location are especially friendly and efficient. Even when there’s a line, it moves quickly and my order is always right. The space is clean and cozy—great for grabbing coffee on the go or staying for a bit to get work done. I also appreciate the seasonal drinks and how easy the mobile ordering makes everything. Definitely one of my favorite Starbucks locations!

Cherry chai needs to be a permanent staple!

Atmosphere: 5

Food: 5

Service: 5

The last few times I’ve went it’s taken 15 minutes or more to go from the speaker to drink in hand. What’s going on at this location?

Atmosphere: 1

Food: 1

Service: 1

Really nice and helpful people. Had a big order and they had it ready with all the needed extras.

Atmosphere: 5

Food: 5

Service: 5

Ordered 2 refreshers made with water not lemonade, they were made with lemonade which is not a huge deal, but when we went back and said they were made wrong and we wanted it made with water the girl at the window had her hands out insisting she needed to take back the wrong drinks- which number one - we weren’t lying, number two- we didn’t want them anyway. It made me feel like they thought we were lying and trying to get free drinks and it was really rude and embarrassing.

This has to be the slowest Starbucks in Columbus. No matter when I get here it's up to 15 minutes in drive thru. If I go to Lane Ave I'm there 5 minutes tops and that's with the same amount of cars.

Atmosphere: 4

Food: 5

Service: 1

This location has quickly become my favorite Starbucks in Columbus. Every morning I pull up NO LINE in the drive thru (can’t find that anywhereeee else) and if there is a line, it’s very small and stays moving very quick. Most mornings I’m pulling in, ordering and driving off in under 1 minute. The biggest thing for me is my refresher is always perfect!! It’s genuinely exhausting dealing with some of these other stores so I THANK YALL DEEPLY!!!

Atmosphere: 5

Food: 5

Service: 5

Always starts my day with friendly service.

Atmosphere: 5

Food: 5

Service: 5

Great people working here

Atmosphere: 5

Food: 5

Service: 5

The employees here were terribly rude to our family when we told them all we had was cash to pay for our drinks. How un-American to not take currency. I saw other reviews that it is because then they can’t then hand you their machine to ask for a “tip”. A tip? Why am I tipping for you to do your job correctly? The tipping thing has gotten way out of hand, especially with the over-priced drinks here. When we told them we didn’t have anything on us except cash they said we needed to leave. Corporate Starbucks should be ashamed of this place! Our family always goes to Starbucks but think All 7 of us will be patronizing Crimson Cup & other smaller shops who actually care about their customers from now on.

Atmosphere: 1

Food: 1

Service: 1

Crazy parking lot but it’s contently placed near by my doctors office!I wouldn’t recommend this location if you wanted to sit down and study due to the smaller lobby and the limited parking lot. However if you just need a quiet bite or coffee they have their drive thru running smooth as butter. I didn’t see any cars waiting in the drive thru line.

Service: 5

Actually changed this review from 5 star to 3.I don't leave negative reviews as I understand that everyone has an off day. However, I have noticed the level of customer service at this location progressively declining and generally lacking. When asking for the blonde roast that was advertised on the coffee machine, and being offered pike instead, a customer should not be dismissed when asking or a pour over. Naturally, when we encouraged the barista to do a pour over for the advertised Christmas Blend, she smirked and said 'yes sir' then simply walked away and started speaking with her co-workers about the interaction in her headset. It was obvious. When the product was served, there was no label on it so I checked the app. It was rang as Pike place, we questioned it. While the person who poured the cup was sweet as could be and reassured it was not pike. We asked what it was and she stated veranda, still not the blonde roast that was requested. Not wanting to wait 10 more minutes, we just took it. After this, I see two of the barristas glance our way and state something in the headsets. I mean, come on...The girl who took the order, very passively aggressive, states outloud, 'sorry I forgot the change the label' to the barrista who made it.The correct way to handle this: I'm sorry, we do not have that freshly brewed, we would be happy to make a pour over if you have time to wait, as it can take a bit of time". The power of suggestion and politely leading the customer can do wonders. Maybe this can be used as a training opportunity.

Service: 3

Gave me the wrong drink again. Ordered white chocolate, got regular mocha. And, even though there were 3 cars in the drive thru, it still took 10 minutes. Every Starbucks just has a bunch of problems with them. What a shame.

Parking: Very small lot shared with a few other businesses.

Food: 2

Service: 2

Always friendly and

Atmosphere: 5

Food: 5

Service: 5

It is exactly what a Starbucks should be. Noticeable difference is there is natural light in at least one of the restrooms, which is pretty cool.

Atmosphere: 5

Food: 5

Service: 5

love it