Waited in line for 40 minutes and they still got my drink wrong….the lady at the window was so rude and unapologetic. Some people aren’t meant to be in the hospitality business.
Service: 1
Jessica Robson
Drinks are constantly made wrong here.Don't think I’ll ever be coming back to this location.
Atmosphere: 5
Food: 1
Service: 5
Evelyn Guzman
Every single time I come here it always take a 10-20 min wait for a single drink customers shouldn’t have to wait that long thru drive thru
Atmosphere: 1
Food: 1
Service: 1
Anne Nadean
Don't care for the drinks that are made here. Most of the time, my order is incorrect, or the drinks are very watered down. I got a brown sugar shaken espresso with extra cinnamon, and they put so mucn cinnamon in it that I was choking. The Frappuccino are okay if they are made normally, but I wouldn't modify it. As for the service, nobody acknowledges you when you walk inside. You have to actively wave someone down before they pay you any mind or ask what drink you are waiting for. The drive-thru is probably a different experience, but walk-in customers should altleast be acknowledged.
Idk what it is about this specific location, but they make the WORST coffee ?
Lisha J
Ayeelynn is very rude. I waited over 30 minutes on a mobile order asked what was going on with it and she said they was really backed up and there's nothing they can do in a rude tone. Yall charge a abundance amount for your products, the last thing you're staff should be doing is getting snippy with your customers. Dunkin for now on for me!
Atmosphere: 1
Food: 5
Service: 1
John Ewalt
I know they are busy,and they are working hard,but nobody acknowledge me,and If you ask them about your order they act like you are bothering them. Just saying, they could be a little more friendly. I t would go along way.
Atmosphere: 4
Service: 2
Hanna Lashae
Drinks horrible made both people that drank them sick and employee
Seriously don’t go here, ever! Find another one that’s 3 minutes away and save yourself a 25 minute wait for cold coffee. No vouchers offered for terrible service and terrible product. Interior was closed so instead you get to wait in the drive through line for mobile orders. Absolutely the worst.
Ryan
I understand it’s packed during christmas and you’re busy but that doesn’t give your staff the right to just force orders out without care. I asked for a Venti Latte and was given steamed milk instead. There wasn’t even a hint of espresso in my latte it tasted like steamed milk. People understand if you’re busy and we’d rather wait for quality instead of a half baked product.
Food: 1
Ashley Allen
I come here because it's convenient. But I can tell the people who work on Thursdays don't make the drinks the same. It's the strangest thing! So I just dont go on Thursday.
Atmosphere: 5
Food: 5
Service: 5
Hanna Nahorna
bad service!!!they generate traffic themselves and are in no hurry to serve
Closed at 7:30. Supposed to be open til 9:30
wait time is too long
Waited in line for 40 minutes and they still got my drink wrong….the lady at the window was so rude and unapologetic. Some people aren’t meant to be in the hospitality business.
Service: 1
Drinks are constantly made wrong here.Don't think I’ll ever be coming back to this location.
Atmosphere: 5
Food: 1
Service: 5
Every single time I come here it always take a 10-20 min wait for a single drink customers shouldn’t have to wait that long thru drive thru
Atmosphere: 1
Food: 1
Service: 1
Don't care for the drinks that are made here. Most of the time, my order is incorrect, or the drinks are very watered down. I got a brown sugar shaken espresso with extra cinnamon, and they put so mucn cinnamon in it that I was choking. The Frappuccino are okay if they are made normally, but I wouldn't modify it. As for the service, nobody acknowledges you when you walk inside. You have to actively wave someone down before they pay you any mind or ask what drink you are waiting for. The drive-thru is probably a different experience, but walk-in customers should altleast be acknowledged.
Atmosphere: 4
Food: 2
Service: 2
Recommended dishes: Chocolate Cake Pop, Double Chocolate Brownie
Idk what it is about this specific location, but they make the WORST coffee ?
Ayeelynn is very rude. I waited over 30 minutes on a mobile order asked what was going on with it and she said they was really backed up and there's nothing they can do in a rude tone. Yall charge a abundance amount for your products, the last thing you're staff should be doing is getting snippy with your customers. Dunkin for now on for me!
Atmosphere: 1
Food: 5
Service: 1
I know they are busy,and they are working hard,but nobody acknowledge me,and If you ask them about your order they act like you are bothering them. Just saying, they could be a little more friendly. I t would go along way.
Atmosphere: 4
Service: 2
Drinks horrible made both people that drank them sick and employee
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They hate young people trinna get
Atmosphere: 1
Food: 1
Service: 1
Seriously don’t go here, ever! Find another one that’s 3 minutes away and save yourself a 25 minute wait for cold coffee. No vouchers offered for terrible service and terrible product. Interior was closed so instead you get to wait in the drive through line for mobile orders. Absolutely the worst.
I understand it’s packed during christmas and you’re busy but that doesn’t give your staff the right to just force orders out without care. I asked for a Venti Latte and was given steamed milk instead. There wasn’t even a hint of espresso in my latte it tasted like steamed milk. People understand if you’re busy and we’d rather wait for quality instead of a half baked product.
Food: 1
I come here because it's convenient. But I can tell the people who work on Thursdays don't make the drinks the same. It's the strangest thing! So I just dont go on Thursday.
Atmosphere: 5
Food: 5
Service: 5
bad service!!!they generate traffic themselves and are in no hurry to serve
Service: 1