Steak 'n Shake
$ • Burgers, Fast Food
Hours:
4047 Morse Crossing, Columbus
(614) 471-5047
About Steak 'n Shake
Customers' Favorites
Double Steakburger with Cheese Medium Cheese Fries
Triple Steakburger 3x Cheese Combo
Hamburger and Fries with Cheese
Royal Steak Burger and Fries
Chicken Tenders and Fries
Bacon Double Steak Burger
Original Steak Burger
Steakburger 'N Fries
Side Cheese Sauce
Grilled Cheese
Steak 'n Shake Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
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Steak 'n Shake has experienced significant changes, according to recent reviews. The once enjoyable dining experience has become impersonal, with customers now ordering and paying at kiosks, and even being asked for tips before receiving their food. Service is very fast, but interactions with staff are minimal, and there is little to no greeting or contact with employees. Many customers noted that tables were often dirty and needed to be cleaned by guests before sitting down. Some found the food to be as good as before, but overall, the restaurant feels less welcoming and more machine-driven. Reports also mention slow food preparation at times, with some meals arriving cold or incomplete. Despite friendly staff members, the atmosphere has shifted from a friendly, personable place to a more automated experience, leaving customers disappointed with the cleanliness, service, and overall atmosphere.