Subway
5283 Westpointe Plaza Drive, Columbus
(614) 777-0113
Recent Reviews
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Been here twice, both times consistent.
Bread undercooked and not crispy despite toasting. This time I repeatedly asked for more spinach. Employee appeared frustrated and told us that Subway has a policy that "they can only do 6 pieces and 3 more each time someone asks". I have never heard of a creature eating precisely 6 pieces of spinach and I've even lived with a small tortoise. So if you ask 5 times for more spinach, you get precisely 21 leaf-pieces from their container. The more you know.
Each bite was a bland, chewy bite of undercooked bread. Chips and drink were fine. Place was average in cleanliness.
Anyway, photo shows how much substance is in a tuna sandwich order with pepperjack cheese, spinach, green pepper, banana pepper, jalapeno, and onion. I'd say skip this location and find a different nearby one for the value.
Atmosphere: 3
Food: 1
Service: 2
This subway might be the worst location… the employees are terrible and they don’t welcome you into the restaurant.
The owner is just greedy, he discontinues coupons… the coupons the company sends to EVERYONE, the ones he doesn’t like, he simply won’t take them.
The girl almost made me pay for the food because I didn’t want it anymore after their terrible service. Subway is usually good when the customer doesn’t suck so bad .
Atmosphere: 1
Food: 3
Service: 1
I placed the order using Subway App. I requested the sandwich to be cut into three pieces. He cut it into two pieces instead. I also requested a sweet onion teriyaki sauce on the side, but I did not see the sweet onion teriyaki on the side. The person that prepared the sandwich looks like an Indian descent. I guess the manager of the store hired workers that cannot comprehend English language.
I will never come back to this particular subway.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Sandwich
My granddaughter and I went in tonight to get subs for a picnic. They said they took coupons but then said NOT the ONE that we were planning to use. This being the SECOND location we were at tonight (we left the 1st one for the same reason) I just went ahead and told my granddaughter to order whatever she wanted because this was the last time I was going to Subway anyway -- I ONLY went because I had coupons. We ordered, BOTH of us requesting mayonnaise on the side. When we got to our picnic location, we discovered that we did not get ANY mayonnaise. So disappointing to eat dry subs. Bye Subway!
Atmosphere: 3
Food: 3
Service: 1
This location has to be the worst I have seen. The staff is always so off putting, ordering with them is like pulling teeth, they claim their systems are always down so they can't take coupons and now they have a shield up so I can't watch them make my food. They made my sandwich without asking what I wanted on it and acted like it was a huge problem when I tried to explain that. On top of that the portions were awful. I will never go back to this store!
Atmosphere: 1
Food: 2
Service: 1
I asked the sandwich maker not to use the dirty knife she cut the previous customers sandwich with it was full of mayo and ketchup, and she wiped it off with a napkin. Gross it was still on the knife she told me it wasn't, but I'm obviously looking at it while she's using it on my sandwich, Never going there again !
My food had hairs in it very disgusting food isn’t fresh as well as the people they speak a diffeeent language so you don’t understand what they are saying very rude and not understanding never go to this subway
Atmosphere: 1
Food: 1
Service: 1
Ordered cold cut combo for pickup. I get home and there is only bologna and veggies. Missing turkey and salami. Called store and they refused to refund or discount unless I drive all the way back to prove it.
Atmosphere: 1
Food: 1
Service: 1
Haven’t had a bad experience
Atmosphere: 5
Food: 5
Service: 5
Haven’t had a bad experience
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Be prepared to wait 30 minutes for half spoiled veggies. When all you can see is the veggies and they're half spoiled; it makes me wonder about the meat. They should shut this store down. Nothing is fresh!!
Atmosphere: 1
Food: 1
Service: 1
WORST subway in Columbus!!! The worker thinks he’s your friend, the manager is rude and has a terrible attitude. I ordered a roast beef with cheese and I’ve never received a smaller portion. If I’m paying, give me what I’m paying for. STINGIEST SUBWAY IVE BEEN IN.
Atmosphere: 1
Food: 1
Service: 1
The food is nice, it's relatively quiet aside from the music, and the employees have always given me the amount of kindness and respect a stranger could expect.
Atmosphere: 5
Food: 5
Service: 5
🤪 This subway is the worse Subway in Ohio !!! Employees with bad attitudes, that act like your a bother when you approach the counter to order. They don't take coupons like other Subways. Despote having a fully functional coupon scanner 😠And the food is nasty 🤮
Do your self a favor and go to the Subway on Cemetery Rd in Hilliard, instead. Great employees!!! Fresh ingredients!!! And THEY TAKE COUPONS!!
Atmosphere: 1
Food: 1
Service: 1
The food is nice, it's relatively quiet aside from the music, and the employees have always given me the amount of kindness and respect a stranger could expect.
Atmosphere: 5
Food: 5
Service: 5
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