The Cheesecake Factory
$$ • American, Gluten-Free
Hours:
1566 Polaris Pkwy #124, Columbus
(614) 848-6700
About Cheesecake Factory
Customers' Favorites
Cheesecake Factory Reviews
Check 0577b, because she overcharged us.
Server heba a
Absolutely horrible service. She got order wrong. She seemed pissed when we told her order was wrong. Forgot 1 side we ordered. Forgot bread.
Absolutely no refills or even offered.
Went for my daughters 19th bday and probably won't do that again.
Spent over $100.
Ordered stuff Diane and salmon combo. Steak plain. Especially no mushrooms. She read order back. And steak had mushrooms. I am allergic...read full review
great waitresses n waiters. Great food n always friendly service. Definitely recommend this place to everyone.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 10AM - 10PM |
The Cheesecake Factory is a popular restaurant that often attracts large crowds. The food and service are generally well-liked, with highlights including the lemonade, garlic mashed potatoes, and outstanding brussel sprouts. The atmosphere is unique, but some customers find the temperature in the alcoves to be uncomfortably cold. Prices can be steep, especially for cheesecake, which is large enough to serve multiple people. This location is kid-friendly, offering a children's menu with healthy options. Visitors have praised the knowledgeable and friendly service at the bar, although some have experienced busy servers. Many customers describe their meals as delicious, with one family noting that the mac & cheese is the best they have ever had. Recent reviews mention the quality of food slowly returning to good standards, with some appreciating the natural light at Easton and the business lunch experience at Polaris. The staff, including managers, are often praised for their helpfulness, especially when locating lost items. Overall, the Cheesecake Factory provides a solid dining experience that keeps customers coming back.