Tim Hortons
2415 Schrock Rd, Columbus
(614) 423-7216
Recent Reviews
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This location deserves 0 stars. I have been fighting for 3 weeks to get the manager to refund money for an order I never received. The kitchen closed early and I had placed an order online. The person at the window told me they couldn't help me because theyd already closed tge register. I asked her to cancel my order so that it would be automatically refunsed, she said no. I then contacted customer service who said the manager would be in contact to refund me my money and for 3 weeks I have heard nothing after multiple emails. Clearly this manager thinks that I will just let the issue go. Instead, I'm going to file a fraud dispute with my bank. They've had their chance to be professional. Clearly that is not their intent at all based on my own experience and the other reviews. Avoid at all costs.
Went through the drive through. Nice staff a quick
Food: 5
Service: 5
You know after five minutes or so, the cluster of five employees behind the counter might stop their conversation to take your order. Might. They won’t stop in deference to getting your order out to you though. Ol red hatted guy didn’t look up from his phone once, but still made conversation-with all the others.
Atmosphere: 2
Food: 3
Service: 1
Desiree was awesome and the apple fritter donut was perfect I’ll be back
Atmosphere: 5
Food: 5
Service: 5
Everyone was so friendly.
Atmosphere: 5
Food: 5
Service: 5
If i could give 0 stars i would. Horrible customer service, window worker was rude. We specifically requested chocolate timbits in the variety and they said they only had 5 which we said thats fine, then gave us NONE. DO NOT GO HERE!!
Atmosphere: 1
Food: 1
Service: 1
Nice work!
Atmosphere: 5
Food: 5
Service: 5
I’ll wait 30 minutes about coffee is The worker was asleep 3:00 pm?
Service: 1
I ordered a coffee and she gives me a orange tea and when I told her she take the tea bag and add coffee on top 😳
This place rarely has donuts before 7am.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What the hell is wrong with that old woman at the customer service window?
How does someone with such a bad attitude even work customer service window!!
Never bringing my money to this location again.
Thanks for nothing.
Atmosphere: 1
Food: 1
Service: 1
Paid 7$ for the most pathetic panini of my life. Cheap cheese on white bread, almost no chicken 👎
Food: 1
Service: 3
Very bad experience
Atmosphere: 1
Food: 1
Service: 1
Stopped by to get a dozen donuts twice. Both times they have no donuts.
This place sucks. The order is never right, we’re either missing things or just get something completely different than what we ordered. They are also chronically out of things.
Today we ordered 3 turkey bacon clubs and not a single one had turkey on it…. Just some browning lettuce a couple tomatoes and a few pieces of bacon.
0/10 would not recommend wasting your money.
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