I'm a long time customer and have enjoyed Tommy's pizza for years. Literally from my childhood to now enjoying the food with children of my own. The food is great and always has been. Unfortunately, due to the rudeness of the staff interacting with customers, including the security guard (over several interactions in a row), I will be taking a break from ordering here.
Long story short. If you get Tommy's, order delivery, expect delays, and tip very well. Your delivery driver deserves it for having to deal with this atmosphere.
Atmosphere: 1
Food: 4
Service: 1
Natalie Horton
I called the place the phone order and was told to pick up my pizza in 25 minutes so I showed up 35 minutes after I placed the order thinking that was enough extra time. Got here paid for my food then was told oh by the way, it’s gonna be another 20 minutes that you’re gonna have to wait so I stood silently in the restaurant up against the pole minding my own business waiting for my pizza to get done only to be kicked out by the sheriff in the lobby because my food was taking too long it’s Ohio and it’s 35° outside but sure I’ll go sit in my car because you can’t bother to tell me what time is correct for me to pick up my pizza $55 that I won’t spend again because I will never come back here again and I’ve been a loyal customer of this place for over 25 years
Atmosphere: 1
Food: 5
Service: 1
LegoGaming 3.0
Ordered online . Tracker says order was ready for pick up. It was not . Email stated order was going to be ready at a different time. Was not allowed to wait inside . Very stern Sheriff made us wait in our car . Order was promised at a certain time and it was late . The employees were rude and less than desirable. I get it - the holidays but proper customer service still applies . I love this pizza but … don’t expect another order from us .
Atmosphere: 3
Food: 5
Service: 3
Paul Sheffield
We visited Tommy's because I saw an article last year that said Tommy's was the best Columbus Tavern style pizza. Holy smokes it was so good. The crust was delicious and so crunchy. There were even air bubbles in the bottom of crust that led to the perfect crunch. The sauce was excellent and the toppings were high quality. The pizzas were cooked perfectly and I couldn't get enough. I will also say that the homemade meatballs were excellent and the homemade Italian dressing was really great! The dining room was dirty and in disrepair but the pizza was so good that we didn't care. I definitely recommend Tommy's, anytime you are in Columbus.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Dressing
Bill Ruth
Great old school Columbus style pizza! Have been eating this pizza for more than 50 years and get it whenever I can. Large Pep/Sausage is my go to order!
Atmosphere: 5
Food: 5
Service: 5
kmcintosh 121
Great pizza but the sheriff in there acts like it’s the wild Wild West 😂
Keith Said
Great pizza, I get this every time I go to Columbus
Atmosphere: 5
Food: 5
Service: 5
John
Extremely rude during a call for a pickup order. The person (female) hung up on me AS I was placing my order!!
Also the last couple times I ordered from there, it was WAY WAY too salty and WAY WAY greasy.
So the rude person on the phone did me a favor!
Atmosphere: 1
Food: 1
Service: 1
Brenna Brajer
Best thin crust pizza in Columbus. Nothing beats a large pepperoni in the old oven.
Atmosphere: 5
Food: 5
Service: 5
Teresa Mccoy
Both of my parents worked there over 57 years ago and they still make the food the same way today as they did back then I would recommen this place
What a terrible experience. 😩 Tommys used to be such a great pizza place! They used to have 4-5 restaurants all over town and their pizza was awesome ❤️. Obviously things have changed... They only now have only 2 restaurants standing today... And my most recent visit the their Lane Ave - Upper Arlington location will be my last. I took my daughter and we traveled across town more than 40 minutes one way...specially to go there. We walked in... Waited and waited and waited and not only were we not greeted and let know someone would be with us shortly... But we were blatantly ignored. So after 15 minutes of waiting and having the staff walk by us without acknowledging we were even there... We walked out. And will never be back... It's a shame but I guess some things do change... And not always for the good 😔 Goodbye Tommy's !
Atmosphere: 1
Service: 1
Charles Thompson
Very old inside. Needs some remodeling. Needs some more help.
Atmosphere: 3
Food: 4
Service: 3
Sean Bigelow
Tommys and Houndogs are the two best pizza places columbus has to offer
Stacey Wallace
My pizza was cooked to perfection!
Atmosphere: 5
Food: 5
Service: 5
Alex D
Gone down hill. Will put you on hold with an attitude for 20 minutes just to tell you an hour and a half wait.
I'm a long time customer and have enjoyed Tommy's pizza for years. Literally from my childhood to now enjoying the food with children of my own. The food is great and always has been. Unfortunately, due to the rudeness of the staff interacting with customers, including the security guard (over several interactions in a row), I will be taking a break from ordering here.
Long story short. If you get Tommy's, order delivery, expect delays, and tip very well. Your delivery driver deserves it for having to deal with this atmosphere.
Atmosphere: 1
Food: 4
Service: 1
I called the place the phone order and was told to pick up my pizza in 25 minutes so I showed up 35 minutes after I placed the order thinking that was enough extra time. Got here paid for my food then was told oh by the way, it’s gonna be another 20 minutes that you’re gonna have to wait so I stood silently in the restaurant up against the pole minding my own business waiting for my pizza to get done only to be kicked out by the sheriff in the lobby because my food was taking too long it’s Ohio and it’s 35° outside but sure I’ll go sit in my car because you can’t bother to tell me what time is correct for me to pick up my pizza $55 that I won’t spend again because I will never come back here again and I’ve been a loyal customer of this place for over 25 years
Atmosphere: 1
Food: 5
Service: 1
Ordered online . Tracker says order was ready for pick up. It was not . Email stated order was going to be ready at a different time. Was not allowed to wait inside . Very stern Sheriff made us wait in our car . Order was promised at a certain time and it was late . The employees were rude and less than desirable. I get it - the holidays but proper customer service still applies . I love this pizza but … don’t expect another order from us .
Atmosphere: 3
Food: 5
Service: 3
We visited Tommy's because I saw an article last year that said Tommy's was the best Columbus Tavern style pizza. Holy smokes it was so good. The crust was delicious and so crunchy. There were even air bubbles in the bottom of crust that led to the perfect crunch. The sauce was excellent and the toppings were high quality. The pizzas were cooked perfectly and I couldn't get enough. I will also say that the homemade meatballs were excellent and the homemade Italian dressing was really great! The dining room was dirty and in disrepair but the pizza was so good that we didn't care. I definitely recommend Tommy's, anytime you are in Columbus.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Italian Dressing
Great old school Columbus style pizza! Have been eating this pizza for more than 50 years and get it whenever I can. Large Pep/Sausage is my go to order!
Atmosphere: 5
Food: 5
Service: 5
Great pizza but the sheriff in there acts like it’s the wild Wild West 😂
Great pizza, I get this every time I go to Columbus
Atmosphere: 5
Food: 5
Service: 5
Extremely rude during a call for a pickup order. The person (female) hung up on me AS I was placing my order!!
Also the last couple times I ordered from there, it was WAY WAY too salty and WAY WAY greasy.
So the rude person on the phone did me a favor!
Atmosphere: 1
Food: 1
Service: 1
Best thin crust pizza in Columbus. Nothing beats a large pepperoni in the old oven.
Atmosphere: 5
Food: 5
Service: 5
Both of my parents worked there over 57 years ago and they still make the food the same way today as they did back then I would recommen this place
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
What a terrible experience. 😩 Tommys used to be such a great pizza place! They used to have 4-5 restaurants all over town and their pizza was awesome ❤️. Obviously things have changed... They only now have only 2 restaurants standing today... And my most recent visit the their Lane Ave - Upper Arlington location will be my last. I took my daughter and we traveled across town more than 40 minutes one way...specially to go there. We walked in... Waited and waited and waited and not only were we not greeted and let know someone would be with us shortly... But we were blatantly ignored. So after 15 minutes of waiting and having the staff walk by us without acknowledging we were even there... We walked out. And will never be back... It's a shame but I guess some things do change... And not always for the good 😔 Goodbye Tommy's !
Atmosphere: 1
Service: 1
Very old inside. Needs some remodeling. Needs some more help.
Atmosphere: 3
Food: 4
Service: 3
Tommys and Houndogs are the two best pizza places columbus has to offer
My pizza was cooked to perfection!
Atmosphere: 5
Food: 5
Service: 5
Gone down hill. Will put you on hold with an attitude for 20 minutes just to tell you an hour and a half wait.
Then when you get its sloppy.
Atmosphere: 1
Food: 1
Service: 1
Loading...