Wendy's

4989 Renner Rd, Columbus
(614) 870-5177

Recent Reviews

Ryan Munas

Family and I ate inside for a change (1130am wed) and I was so impressed! The employees were great, the restaurant was CLEAN, and the food was fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy's Hot & Crispy Fries, 6 PC Chicken Nuggets

Steve Hodges

My issue with this place is they close early, the sign says one thing but if your pull in during the last hour, you might be told they are closed.

Atmosphere: 3

Food: 4

Service: 1

Dion Romero

Ordered a double cheeseburger online . It was the WORST Cheeseburger I’ve ever had !! Who ever hired these people . It was cold . The cheese wasn’t even melted . I ordered extra mustard . They put a whole lot of ketchup on it . No mustard . Will never ever go back there !!

Josh Huyette

VERY disappointed in my experience!! I ordered via app, once I got to the drive thru (around 8:30ish pm) I told them I had a mobile order and my name as usual. They told me to pull around just like always. I pulled around and 1 car was at the window ahead of me waiting for their order. Shortly after I pull behind them they pull up about a car and a half length so I pull forward like one would and then the vehicle put their car in reverse. I was then informed by the worker at the window (mid-late 20's male with blondish hair) that the customer forgot to get their food and asked me to "pull over to number 2 so they could back up and get their food." I gladly obliged and did as I was told. Shortly after the customer that backed up pulled off. I then waited for 5-10 mins where I was told with no interaction watching them pack multiple orders in bags which I knew was not mine because I only order 2 items. I then got frustrated and backed up and then pulled back up to the window to ask what was going on with my food. The same worker that asked me to move over to making spot 2 came to the window and asked me what I needed. I informed him I had been waiting a very long time for my food. He then asked me what I had like he had never seen me. I was very frustrated and he could tell in my voice and he told me "There was no reason to be frustrated and then said he was waiting on his cook and that they make their food fresh to order" which I knew was a absolute lie! A couple minutes later I received my food and told the worker thank you and got no apology or anything just complete silence. I pull off into the parking lot to find out that I had barley salted fries that were practically cold and a room temperature sandwich..... I have worked in the food industry for more than 20 years and understand that mistakes are made but always owned up to my mistakes and tried making up for them with multiple apologies and possibly even something free. This was absolutely uncalled for and will most likely never be back to this establishment!!

Atmosphere: 1

Food: 1

Service: 1

Kevin Eble

Rude! EVEN THE MANAGER!

Atmosphere: 3

Food: 4

Service: 1

Scott Konowal

Usually not too busy. Decent food. I've not experienced too many wrong orders. Can be a pain getting back onto the main road dues to backup at the intersection.Parking: Plenty of open spots even during rush.Kid-friendliness: Not as fun as the competitor across the street, but still kid friendly.

Atmosphere: 4

Food: 4

Service: 4

kyle stage

Rude as hell

Kasey Child

Incompetent idiots working here, cannot get your order correct then the manager Erica acts like she can’t understand English. Ordered a breakfast baconator meal - the sandwich they give me had NO meat on it. Only egg & cheese. Manager asked what I wanted her to do about it when I called after making me repeat myself 4 times. Absolutely ridiculous. Save your money.

Atmosphere: 1

Food: 1

Service: 1

Chris Applin

Went on a slow Tuesday night in drive thru. Employees got order wrong and rushed the entire process, not even asking what drink a I would like. Too busy talking inside to do job correctly. Don not recommend.

Atmosphere: 1

Food: 1

Service: 1

Brian's Pet's

Save yourself go somewhere else. Hopefully they close down soon. Food was overpriced and disgusting. Manager complained about 3 cars in the drive through. I was told to pull forward to wait for food to be cooked and it was all cold and un

Atmosphere: 1

Food: 1

Service: 1

Brian Pickens

Manager on duty was a cry baby complaining about have 3 cars in the line. Food was cold and barely edible. I will never go back. Save your self the trouble just go somewhere

Atmosphere: 1

Food: 1

Service: 1

jewell m lewis

I hate cold fries!!!

Atmosphere: 5

Food: 2

Service: 5

Andrea Burch

The girl taking orders was very rude, acted like i was inconveniencing her shoved money in my hand flung the bags out at me. Then we get home and every one’s burgers are wrong! No napkins, No silverware.

Atmosphere: 2

Food: 2

Service: 1

Brittney Hirst

Honestly had such a bizarre interaction with the person taking orders. We were second in line and the person in front of us order was still on the screen when we pulled up, which wasn't weird until we ordered and the chicken nuggets we ordered were tacked on to the prior order so I was worried the order was wrong. I said something at the speaker, the person didn't reply so I pulled around and was intending to to ask, but before I could the lady ripped open the window and was like, "What's wrong with it??" I started trying to explain but she kept talking over me and insisting the order was right, which it was, but it she kept saying, "I told you it was right." I worked in food service myself for 10 years, so I try hard to be kind and understanding. I didn't want to get the wrong item so I was just trying to make sure it was right so we didn't waste anyone's time. In the end, we went to another Wendy's because I didn't want to risk anyone spitting in mine or my kids food. We won't be coming back to this Wendy's and given the attitude we received, no wonder it was empty when everywhere else was so busy.

Service: 1

John Seiler

I got the new baconater. It did not look anything like the add. It was the worst burger I have ever had. It had one very dry burger, two very small pieces of bacon that did not cover half the burger, no cheese, nothing else. I should have looked before I left.

Atmosphere: 2

Food: 1

Service: 2

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