Starbucks

2071 Portage Trail, Cuyahoga Falls
(330) 923-4126

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Recent Reviews

Frustrating Experience with Drive-Thru Policy

I've been a regular at Starbucks for quite some time and typically place many mobile orders. However, my recent experiences have left a sour taste in my mouth. On three separate occasions, I have been scolded for choosing to go through the drive-thru instead of going inside to pick up my order.

I often change my mind when I see there’s no line at the drive-thru and honestly, it feels like...
Very nice guy who was patient enough to help me select a low calorie hot beverage and recommend skim milk and sugar free vanilla syrup in my Macha tea. It was delicious and I will definitely order it again, and return to that same location where I had a great experience.
I have always loved this location. The people are always nice. But today was even better. I was in the drive thru and Tiana came on and was extremely polite (which you don't see very much nowadays). She double checked my order...I was very impressed. I recommend this location.

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