“Was sitting here eating my lunch when an employee walked up to me and said my lunch was missing something…. Then proceeded to give me a free cookie as well as the others dining in. Not sure the reasoning behind it but it put a smile on my face ! Keep up the good work !“
“The chicken was decent, compared to the way it used to be served about 15-20 years ago. When it used to have more flavor. Can't put my exact finger on it. But it used to have Curry powder in it, I believe. It USED TO BE SO DELICIOUS!!! The bathrooms were messy. With no toilet or paper towels filled and no floors washed. The manager was great that he was genuinely sorry about the mess. GENUINE PEOPLE ARE RARE ANYMORE!!!“
“Pro: price, homemade ranch. Grow: needs a greeter or register person. Everyone works back kitchen. Tip: check in to Yelp for $5 off! I missed that deal, my lunch could have been $5 I was shocked by this deal, $10 for 3 spicy tendies, waffle fries, and a sweet tea! Not sure if these are the typical prices in Ohio but coming from California I was overwhelmed with joy! This restaurant is located on the second floor within the popular North Market. The restaurant is very spacious and you order yourself at the computer. There were no workers to greet me or guide me in the ordering process which did make it a bit awkward. Food: I loved everything! The "hot level" was not hot for me so I had to order the next heat level. The waitress was very nice and brought me the next heat level sauce at no extra charge! The heat level "holy" is perfect for those that enjoy a kick. The house ranch was my favorite! It paired the hot chicken perfectly and was flavorful. The waffle fries were crispy and generous. Sweet tea was delicious and I loved that they also have an unsweetened option, I did 75% unsweetened and 25% sweet. Overall, this was tasty and a great deal!“
“I’m writing this review in regards to the excellent customer service my wife and I received from the GM Daryl. Daryl went above and beyond in handling a complaint we brought to his attention last week. Daryl truly cares about his customers and aims to make every customer happy and satisfied when visiting his restaurant. We need more restaurant GMs like him! Keep up the great work!“
“Omg! What an experience. I wish Fort Wayne had a place like this. Started off with thee warmest greeting from Kevin the manager of the location. He explain menu items patiently and gave me suggestions on the selections he liked the most. Crazy thing. I'm not a mac n' chz fan or bake bean fan. I rarely eat either but Kevin suggested I try them and suggested I try 'em the way HE eats them. Mixed! That was way out of my league but he was really on to something! I loved it! Medium sauce on chicken is more bold than hot. Fried Pickles were good. Everything was good. Kevin really is THAT guy tho. He checked on everyone. Super friendly but not fake. Genuine. Like the family member that wants to make sure you're eating good. He was very generous as well. The restaurant was clean. Food was fresh. Can't wait to go back.“
“First time there was wonderful. the chicken was fantastic, however i assumed the spice levels to be way more punishing than they were. granted i got a number two with mild and medium thinking that was a safe route. Not spicy in the slightest for my tastes. cant wait to go back and try their hottest.“
“Haven't eaten at Chick-fil-A since my early 20's. Never cared for the odd waffle flavored breading on the chicken. However, my kid and Husband go when the spend time together without me. Today I joined them and got the cold wrap. It was sooo good! Fries were a bit under seasoned but i wasn't there for the fries. I didn't put 4 stars because im rating the main meal at a fast food level. Ill be back for another one. Friendly staff as well. Thanks for the nice experience. ?“
“This is far and away the best chicken restaurant I've ever been to. All of the staff is amazing, with a special shout-out to Tiffany for being the best hostess I've ever had the pleasure of giving my order to. The Unholy Heat is just that, UNHOLY! I had a small sinus issue before I ordered, and walked out of the restraunt all clear. So, Hot Chicken Takeover apparently cures the common cold! Thanks for everything guys!“
“I absolutely love the Team at this location! Everyone I’ve interacted with, are always professional, caring and top notch service. I am currently disabled, it takes me a bit to get to my door. Every time I receive my order, they are waiting for me with a smile and patience❤️ I also have a fur baby whom wants to run out every time my door opens. Every team member that has delivered to my home, always helps with getting Oliver back in my home. Thank you from my entire heart for always making me and Oliver feel like we are the utmost importance of your day! You have a customer for life!Wheelchair accessibility: Very compassionate and caring!“