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“I went in the drive-thru expecting a regular fast food experience, but Adam was so energetic that it brought a smile to my face. He was knowledgeable too, and he helped me get just the order I wanted. I didn't think I'd get such high levels of service, but I'm glad I did; Adam did a great job and it was really nice.“
“Had a slight issue with an item missing and pulled away without checking my bag like a dummy. Called the store and was able to come in with my receipt and get it straightened out quick with no issue. Extremely friendly and helpful staff; gotta appreciate good service ?“
“I’ve always had great experiences with the staff at this location but tonight I felt ADAM really deserved recognition!
I pulled up at the drive thru around 10:40 pm. I felt bad about coming so late but my boys were hungry after a baseball game that ran late. Adam made me feel that he was genuinely happy to be of service and glad that we chose Arby’s! That NEVER happens anywhere else on a late night.
Customer service was impeccable! He also hit his marks with upselling at every chance - which further shows his dedication to the job! “Would you like some of our hot delicious cheese sauce for those curlies?”
He is someone management should be so happy to have! Thanks Adam :-) and thank you to the rest of the team for always giving us such wonderful service!“