Arby's in Fairborn

“My husband and I live close to this location, but also close enough to Springfield that we receive Springfield/Cincinnatti market promotions and not Dayton ones. We went into this store with an out of market coupon, which I didn’t realize at the time. The general manager came up to put in our order, since the line staff was unsure of what to do because of the coupon type. The manager informed us that she would honor our coupon, but it was clear through her communication that in the future we should make sure to be aware of which stores are covered in the coupon zone. In the way she delivered her message, she was very professional, very courteous, and very kind, and never once made us feel any type of way for using the coupon we had. The food was amazing and her care and service was even better. Kudos to the managers who still know what they’re doing. Thanks for an a great experience instead of what could have been a very common fast-food lunch.“

“Whoever the young man who is the manager, long hair glasses his name is mason I believe but time after time he is so consistent and puts full effort and service into what he does! Props for mason at broad street night shift you rock! Keep doing what you do dude your keeping buisness I’m sure“

“I went in the drive-thru expecting a regular fast food experience, but Adam was so energetic that it brought a smile to my face. He was knowledgeable too, and he helped me get just the order I wanted. I didn't think I'd get such high levels of service, but I'm glad I did; Adam did a great job and it was really nice.“