Decided to go back and give them a try months after repeated bad quality in drinks and no donuts. The last 2 times I have been the first time was about 5pm and they had no donuts other than a few filled ones and few glazed. Ok, it’s close to closing time I get it. But, our drinks were disgusting! When we got home we took a sip and tried to save them by adding creamers, coffee to them and it was a total waste. But the second time which was just recently, it was not even 12pm and they had no donuts again only glazed and nasty filled donuts about 2 different ones. And when it’s ordered through the app you just get screwed over unless they issue a refund which takes days, if they follow through. But u get stuck with donuts you didn’t want in the first place. Both locations nearby are terrible at keeping any donuts ready and drinks are not made correctly.
Atmosphere: 1
Food: 1
Service: 1
Lacey Laumann
This is absolute next level stupidity. A HOT coffee in a plastic cup inside of a paper cup courtesy of the Fairfield Dunkin.
Mathew Reeves
I am beyond frustrated! Per google it shows that Dunkin’ closes at 7pm! However when arriving there at 6:40 pm. We were told they were closed and when questioned they stated “we close at 7 but stop taking orders at 6:40sh” like???
cranberry-zombie
This Dunkin used to be good, but in the past 6 months or so it's gone downhill. I keep trying to give them the benefit of the doubt, but every time I order my coffee (same order each time) it tastes different- and never good. It's gotten to the point where I sometimes have to go to another Dunkin afterwards cuz there's just no saving my order. Half of the time it tastes like burnt coffee with no flavoring.
Fallon DeGutis
ordered a large hot holiday cookie signature latte and avocado toast with bacon. was handed a large iced instead, pulled around to tell them, they offered to remake it and they did… but got a medium instead. left annoyed and pulled into a parking spot to eat my avocado toast with bacon… but found no bacon on it. very poor experience overall.
Food: 1
Service: 1
Azura Jalil
Donuts are stale. Variety is low. Always sold out of stuff or didn't make it to begin with. Disappointing.
Atmosphere: 2
Food: 2
Service: 2
Brad Mueller
Went through drive through and could barely hear the person on the other end of the headset. Ordered a black coffee and a Bavarian cream doughnut. What I received was a Boston cream doughnut (way different) and fairly burnt coffee.
Atmosphere: 4
Food: 2
Service: 4
Cathleen Arb
Ava was the kindest employee! What a great person to have on your team.
Atmosphere: 5
Food: 5
Service: 5
C P
When they handed me my cold brew, the cup was dripping with coffee. The girl gave me napkins but I noticed the cup was still leaking after it stained my shirt. Turns out there was actually a slit in the cup (possibly from a box cutter) and I continued dripping coffee until I could get alternate cups at work to pour the coffee into. Not pleased that I’ll be walking around work with a stained shirt; I just hope it will wash out.
Every time I order from this location, the order isn't correct, food is always cold. I'll never patronize this establishment again.
Atmosphere: 1
Food: 1
Service: 1
Rise
The donuts barely had frosting. Where do they do that at? Wait. Don't answer that.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dozen Donuts
Arstin Viggin
The death knell of the donut is no where more clearly heard than at a Dunkin. This Dunkin in particular I imagine is even deeper in the grave than others. The donuts themselves have started to feel like a second thought, a stale drifting prodigal child waiting for the family to accept them back home. It's so bad that they don't even list prices for donuts anymore. It's the corporate assumption that you'll pay whatever you will for a thing. Or that we don't want to show you a price. This Dunkin is full of obnoxious kitsch decor that makes you remember why we make fun of live laugh love. The bathroom is clean but the sink pressure....the sink pressure. Low is the human who puts soap on their hands here, only to have the spittle of water soapify their hands into oblivion. It will takes forever. Finally, the service here remains at an all time professionalism. It's like watching those boomer craftspeople walking around home Depot, stoically doing their absolute best with an absolutely broken system, internally shaking their heads with a, we do what we can with what we have mentality. Hats off to these workers working with this dysfunctional donut shop
Closed 30min early. Nice.
Service: 1
Decided to go back and give them a try months after repeated bad quality in drinks and no donuts. The last 2 times I have been the first time was about 5pm and they had no donuts other than a few filled ones and few glazed. Ok, it’s close to closing time I get it. But, our drinks were disgusting! When we got home we took a sip and tried to save them by adding creamers, coffee to them and it was a total waste. But the second time which was just recently, it was not even 12pm and they had no donuts again only glazed and nasty filled donuts about 2 different ones. And when it’s ordered through the app you just get screwed over unless they issue a refund which takes days, if they follow through. But u get stuck with donuts you didn’t want in the first place. Both locations nearby are terrible at keeping any donuts ready and drinks are not made correctly.
Atmosphere: 1
Food: 1
Service: 1
This is absolute next level stupidity. A HOT coffee in a plastic cup inside of a paper cup courtesy of the Fairfield Dunkin.
I am beyond frustrated! Per google it shows that Dunkin’ closes at 7pm! However when arriving there at 6:40 pm. We were told they were closed and when questioned they stated “we close at 7 but stop taking orders at 6:40sh” like???
This Dunkin used to be good, but in the past 6 months or so it's gone downhill. I keep trying to give them the benefit of the doubt, but every time I order my coffee (same order each time) it tastes different- and never good. It's gotten to the point where I sometimes have to go to another Dunkin afterwards cuz there's just no saving my order. Half of the time it tastes like burnt coffee with no flavoring.
ordered a large hot holiday cookie signature latte and avocado toast with bacon. was handed a large iced instead, pulled around to tell them, they offered to remake it and they did… but got a medium instead. left annoyed and pulled into a parking spot to eat my avocado toast with bacon… but found no bacon on it. very poor experience overall.
Food: 1
Service: 1
Donuts are stale. Variety is low. Always sold out of stuff or didn't make it to begin with. Disappointing.
Atmosphere: 2
Food: 2
Service: 2
Went through drive through and could barely hear the person on the other end of the headset. Ordered a black coffee and a Bavarian cream doughnut. What I received was a Boston cream doughnut (way different) and fairly burnt coffee.
Atmosphere: 4
Food: 2
Service: 4
Ava was the kindest employee! What a great person to have on your team.
Atmosphere: 5
Food: 5
Service: 5
When they handed me my cold brew, the cup was dripping with coffee. The girl gave me napkins but I noticed the cup was still leaking after it stained my shirt. Turns out there was actually a slit in the cup (possibly from a box cutter) and I continued dripping coffee until I could get alternate cups at work to pour the coffee into. Not pleased that I’ll be walking around work with a stained shirt; I just hope it will wash out.
Restaurantji Recommends
Never had my online order right! Not even once! ?
Every time I order from this location, the order isn't correct, food is always cold. I'll never patronize this establishment again.
Atmosphere: 1
Food: 1
Service: 1
The donuts barely had frosting. Where do they do that at? Wait. Don't answer that.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Dozen Donuts
The death knell of the donut is no where more clearly heard than at a Dunkin. This Dunkin in particular I imagine is even deeper in the grave than others. The donuts themselves have started to feel like a second thought, a stale drifting prodigal child waiting for the family to accept them back home. It's so bad that they don't even list prices for donuts anymore. It's the corporate assumption that you'll pay whatever you will for a thing. Or that we don't want to show you a price.
This Dunkin is full of obnoxious kitsch decor that makes you remember why we make fun of live laugh love. The bathroom is clean but the sink pressure....the sink pressure. Low is the human who puts soap on their hands here, only to have the spittle of water soapify their hands into oblivion. It will takes forever.
Finally, the service here remains at an all time professionalism. It's like watching those boomer craftspeople walking around home Depot, stoically doing their absolute best with an absolutely broken system, internally shaking their heads with a, we do what we can with what we have mentality. Hats off to these workers working with this dysfunctional donut shop
Atmosphere: 2
Food: 1
Service: 5
Cmon it's Dunkin
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