Dunkin'
6315 S Gilmore Rd, Fairfield
(513) 744-6880
Recent Reviews
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30 mins to wait in the drive thru for a medium cup of regular coffee is ridiculous
Atmosphere: 1
Food: 3
Service: 1
Staff is friendly and nice…We went in side no here bathrooms fully at 11:00 am
Atmosphere: 3
Food: 5
Service: 3
This is one of the most poorly-run fast-food!
One of the lady work by drive thoughts window so rude rudest and unprofessional person ! She is Terrible services!
Atmosphere: 1
Food: 2
Service: 1
The person with the pink hair in charge of the register at 7:20am should be fired or at least talked to there is no reason for someone to have to stand there being flat out ignored for at least 6-8 minutes, I've worked fast food before and would NEVER do that to a customer, i had gotten off of my night shift and wanted breakfast not to stand at the register till someone finally acknowledged me and not even ask what i wanted just straight up waited for me to just blurt out what i wanted, then they get my order completely wrong not even the correct item, had to wait again for them to get it right like i get it you're busy and backed up its 7am but genuinely so rude
No modifications yet still not full?
Food is good but coffee is always really watered down, mixed drinks are always very milky. Expect a very pale drink from this location. They look different from the other locations.
Atmosphere: 1
Food: 3
Service: 1
I go to this location twice a day on average. Never again. I just ordered 4 drinks and the 50 count munchkins in the pale and shovel. They didn't have the correct flavor drinks (nothing new, they never do) they give me my drinks and didn't have any drink carriers. She's pushing the drinks out of the window before I could even pull my back seats up to use the rear cup holders. I had to tell her I also had food with my order. She went back and grabbed the food. I then had to tell her about the munchkins. She come back and tells me she didnt have a pale but I could get them in a box. I told her I would like them to put a note it so I could get the pale when they get them back in stock since I paid for it. She stared at me for a second then told me she couldn't do that. I asked why not and she got her friend to come over. She told me the same thing. I asked for a manager because it was obvious these two teenagers were new (at least I hope so) they told me the manager left for the day. It's obvious these employees aren't ready to be left unsupervised yet. This location just lost a regular customer.
Atmosphere: 1
Food: 1
Service: 1
The workers very rude & very bad vibes. I literally just walked in to grab my $6 meal deal. But the lady wearing the red burgundy shirt was just miserable to be around or order coffee from. This was a Monday morning too btw. Never coming to this Dunkin again. 🤦♂️😂
Atmosphere: 1
Food: 1
Service: 1
Worst cup of coffee ever.
Atmosphere: 1
Food: 1
Service: 1
Drive through attendant doesn't care what she passes out of that window with her bad attitude. Starbucks is busier but much kinder and their products are discernible at first glance.
Food: 1
Service: 1
Restaurantji Recommends
Customer service -10 messed my order and just plain rude nobody’s happy but look at there phones every 30 seconds 5-8-25 7:30am
If you value your financial security, STAY AWAY from this location. NUMEROUS times they have randomly charged my bank account with orders after weeks of not visiting/ordering from here. NOW my card has been charged $45 from Dunkin as of 4.15.25 @ 6:30 PM when no one in our family has been here in well over a week.
The staff is unfriendly, inconsiderate and the moment they’re “off” the speaker, will make insulting remarks about their customers.
Again, STAY AWAY if you don’t like your info being stolen.
Atmosphere: 1
Food: 1
Service: 1
Closed 30min early. Nice.
Service: 1
Decided to go back and give them a try months after repeated bad quality in drinks and no donuts. The last 2 times I have been the first time was about 5pm and they had no donuts other than a few filled ones and few glazed. Ok, it’s close to closing time I get it. But, our drinks were disgusting! When we got home we took a sip and tried to save them by adding creamers, coffee to them and it was a total waste. But the second time which was just recently, it was not even 12pm and they had no donuts again only glazed and nasty filled donuts about 2 different ones. And when it’s ordered through the app you just get screwed over unless they issue a refund which takes days, if they follow through. But u get stuck with donuts you didn’t want in the first place. Both locations nearby are terrible at keeping any donuts ready and drinks are not made correctly.
Atmosphere: 1
Food: 1
Service: 1
This is absolute next level stupidity. A HOT coffee in a plastic cup inside of a paper cup courtesy of the Fairfield Dunkin.
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