Papa Johns Pizza
5330 Dixie Hwy, Fairfield
(513) 858-7272
Recent Reviews
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Whoever is the boss of this Papa John's he's not a good boss I guess he is the GM he is rude to people he is not nice to his employees if I was the GM at that store I would not treat my employees like he does he should be fired
Atmosphere: 1
Food: 1
Service: 1
I enjoyed the meat lovers
Atmosphere: 2
Food: 4
Service: 3
Horrible service. Manager was rude
Atmosphere: 1
Food: 1
Service: 1
That person who works there is disrespectful
And not clean at all he doesn’t know how to deal with customers And also his saliva was dripping from his mouth. This is the last time I will order from here
Atmosphere: 1
Food: 5
Service: 1
I've had multiple issues with this location everytime they say that I'll get a refund or credit back I never do. This is a major issue.
Atmosphere: 2
Food: 1
Service: 1
This place employees are very disrespectful
I ordered pizza on Saturday from this location to watch the game. When it finally arrived, the driver was really short and rude. Once we got the pizza inside, half the pizza didn't have cheese or pepperoni. I called the store, and the lady that answered the phone was apologetic and transferred me to the main manager. The manager was not helpful and when I asked him his name, he hung up on me. I tried to call back on different phones to get my money back, and they never answered.
Atmosphere: 1
Food: 1
Service: 1
If for some reason you’re going to order from this location, show up 10 min after your food is supposed to be ready and save yourself from sitting in the lobby. Happens every time.
Atmosphere: 2
Food: 3
Service: 1
Don't order a sandwich. The bread was raw. Tried to call a manager and they said it was run through the oven. Zero customer service..
Atmosphere: 1
Food: 1
Service: 1
No one answers the phone was waiting 45 mins an they are refusing to pay me my 35.96x 2
Restaurantji Recommends
Barley put any sauce on my pizza. Came cold.
Atmosphere: 3
Food: 1
Service: 5
Just a little behind occasionally on their orders.
Atmosphere: 5
Food: 5
Service: 3
I was being nice and ordered my husband lunch as he only works near this location, I went to track the order and it said that it was being delivered by door dash and the time keeps going up on when it’s supposed to be delivered and when I called the lady said she’s was the only worker there and then hung up on me. Very rude and I will not be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
This 1-Star review is relating mostly to delivery issues. I'm a Doordash driver, and recently this store has been very poor in preparing orders on time. One woman in particular has been very rude the past 3 times. I have always been kind but this third time has me in a spot where if I don't say something on here, other customers will suffer as well. The last 3 times I've been there the orders were not even close to ready, 2 of the 3 times I was told an order still has 45 minutes or more to still be made. She kept telling me the order wasn't scheduled for delivery until later, but Doordash has very clear pickup ones for orders and it is all based on what Papa John's sets for pickup times on there tablets. So she is either lying, not doing her job, or both. Not saying this to be hateful, but helpful. Do better please, kindness costs nothing.
Atmosphere: 1
Food: 3
Service: 1
I ordered pizza from this location 2 times in the past few weeks which the food temp was mediocre. It all stemmed from my food deliveries we’re done by DoorDash instead of their own employees with are equipped with food temperature pouches to maintain the hot temp for the food. I watched all my food come out of the car not in pouches. Not happy for the money I spent especially!
Food: 2
Service: 1
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