Papa Johns Pizza

5330 Dixie Hwy, Fairfield
(513) 858-7272

Recent Reviews

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Victoria Gomez

Barley put any sauce on my pizza. Came cold.

Atmosphere: 3

Food: 1

Service: 5

Julie Wright

Just a little behind occasionally on their orders.

Atmosphere: 5

Food: 5

Service: 3

Joe Glass

I was being nice and ordered my husband lunch as he only works near this location, I went to track the order and it said that it was being delivered by door dash and the time keeps going up on when it’s supposed to be delivered and when I called the lady said she’s was the only worker there and then hung up on me. Very rude and I will not be ordering from this location again.

Atmosphere: 1

Food: 1

Service: 1

Jacob Spoerl

This 1-Star review is relating mostly to delivery issues. I'm a Doordash driver, and recently this store has been very poor in preparing orders on time. One woman in particular has been very rude the past 3 times. I have always been kind but this third time has me in a spot where if I don't say something on here, other customers will suffer as well. The last 3 times I've been there the orders were not even close to ready, 2 of the 3 times I was told an order still has 45 minutes or more to still be made. She kept telling me the order wasn't scheduled for delivery until later, but Doordash has very clear pickup ones for orders and it is all based on what Papa John's sets for pickup times on there tablets. So she is either lying, not doing her job, or both. Not saying this to be hateful, but helpful. Do better please, kindness costs nothing.

Atmosphere: 1

Food: 3

Service: 1

Rob Ambrose

I ordered pizza from this location 2 times in the past few weeks which the food temp was mediocre. It all stemmed from my food deliveries we’re done by DoorDash instead of their own employees with are equipped with food temperature pouches to maintain the hot temp for the food. I watched all my food come out of the car not in pouches. Not happy for the money I spent especially!

Food: 2

Service: 1

Arthur Parrett

It should not ever take this long to make one pizza it's been over a half hour and we called it in I'll tell you one thing I'll not come here again

Atmosphere: 3

Food: 3

Service: 3

Brad Vierling

Had to ultimately cancel our order. Walked in to pick up our order, and two staff members were on their phones goofing off. Thirty minutes later and after our order was promised, it still wasn't in oven, 20 people waiting in line still, all delivery drivers waiting on food, staff still goofing off, manager not helping and when she did help, kept trying to show off throwing dough and throwing fist throw dough, also goofing off. I would only order from this location if you have several days to wait for food or place your order several days in advance. It's definitely not worth your money. Won't be back.

Atmosphere: 1

Service: 1

Sophie Owens

Missing half the order and what the hell are these breadsticks? some parts are rock hard, some undercooked, they look like half blow up balloons. No one answering the phones

Atmosphere: 1

Food: 1

Service: 1

The Truth Telling Mo-Fo !

This place has gone downhill with current management. Worst people ever. Hire someone that's not a they them.

Service: 1

Sam

Worst location for getting the pizza. It took them an hour to make 2 medium pizza. The staff don’t care.

Atmosphere: 1

Food: 1

Service: 1

Sarvesh

It takes them half an hour to make one pizza. I went there after half an hour placing the order and took them another half an hour to make it. So waste of an hour. Worst location. I WILL never them

Atmosphere: 1

Food: 1

Service: 1

Mr MJL

This location is generally pretty busy in evenings and the food always appears thrown together quickly. Every time we do pick up, we seem to observe the staff complaining and/or unhappy.
Our last visit we were standing there and paid and they said it was not ready yet and we then found out the food was sitting on their shelf while we stood there for about 10 minutes with multiple employees walking by it every couple seconds, but no one bothering to look and ask if that was our food sitting there. We have not been back since and probably won’t be for quite some time. It’s a shame because we like Papa Johns food when it’s prepared properly.

Atmosphere: 1

Food: 2

Service: 1

Steven Beischel

I had a bad experience. I reported it to customer service and their response was the worst I have received from a large company by far. No response would have been better. This location has been an average pizza place in the past. Papa Corporate's handling of a bad experience makes me never want to spend money with Papa John's.

Joe Smith

This is the worst Papa John’s I’ve ever experienced. I got a 20 minute wait from the app. I show up after 30 minutes and then they start making it a few minutes later which took another 20 minutes. I ended up waiting over an hour in total for a carry out order. I’ve ordered from this location twice in the past year and both experiences were poor. I wouldn’t even bother with this place unless you’re wanting disappointment for the appetizer.

Atmosphere: 1

Food: 2

Service: 1

Mohamad Alkora

Sooooo baddddd fooodddd herrr

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