Great pizza, every time I've ordered from this location.
Atmosphere: 5
Food: 5
Service: 5
Delores Stewart
I have been ordering from this Dominoes for several years. I order the same wings everytime. Recently we have had some mix ups wirh our order. I was attempting to make sure the order was understood. This will be the last time I ever order from the Fairlawn location. At 4:49pm today, someone that identified themselves as the manager but wouldn't give a name, was extremely rude and unprofessional for no reason. When I asked to speak to someone else, he said there wasn't anyone else I could speak with and that they were to busy! Customer service is a big part of why you get returning business. His tone and unprofessionalism shouldn't be a representation of your company. I will not be ordering again.
Service: 1
Devilz Eclipse
We usually order from here all the time never really any issues. Food is always hot and good and ready to go great communication but this time customer service was just completely bad, never notified us the food was here. After giving a decent tip, I called and asked to speak to a manager waiting on hold for a couple minutes said that the driver was supposed to call us when they first left that never happened and then said it was a website issue. That’s not my problem. I am very reasonable and understanding and I told him I just wanted to let him know and then he asked what do you want me to do about it I was completely appalled by that as a manager, you should go above and beyond for customer service not asked the customer what they should do. I really hope Domino’s either shuts this location down because it doesn’t look like I’m the first person with this complaint or overhaul the staff because this is completely wrong. He decided to say I’ll give you a five dollar thing since you used a coupon we order from them all the time this is a joke and completely disrespectful.
Michael Pace
Great experience in store but a little disappointed Richfield is not in thete delivery radius since it is only 13min away
Ms Marie
This shop is on the ball! I ordered ahead for a later pick-up & for 7 pizzas they came out of the oven while I waited for just a few minutes! They were piping hot & delicious! A very well run location! Thanks for the excellent service & delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
Tom Me
Garbage
Atmosphere: 1
Food: 1
Service: 2
Scott Marcum
Great Pizza and Sub Sandwiches. Great job Fairlawn😀
Atmosphere: 5
Food: 5
Service: 5
Matt Thomas
Good pizza for the money 💰
Atmosphere: 4
Food: 4
Service: 4
Neeraj Desai
Great location. Well run. Mostly take out.
Atmosphere: 5
Food: 5
Service: 5
R B
Why does this Domino’s treat you like family? They know you when you come in, and they are always prompt, and efficient, they truly don’t miss a beat. They have everything ready and prepared for pick up and they’re friendly all the while. I never thought I’d care so deeply about a pizza place, but here we are. Best Domino’s in Akron, wouldn’t go anywhere else.
Hands down the worst pizza and wings ever. The customer service was just as bad, never notified us the food was here. Go somewhere else or eat at home 🙁
Food: 1
Service: 1
Blaine Bricker
The best delivery drivers in the area. Nicest crew as well!
Atmosphere: 5
Food: 5
Service: 5
Ashley Hammer
CRAVED pizza last night and was soooo disappointed. Philly steak pizza was a joke. How can you serve under seasoned toppings on bread with 0 sauce??? And to not even allow the option to add something like a white sauce is stupid. The ONLY barely saving grace was the garlic around the edge of the crust and even that was medicore at best. Such a waste of $25.
Food: 1
Kiran
Veggie pizza was great, love their spicy jalapeno pineapple chicken sides with blue cheese, friendly customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Tossed Pozza
Kendra Daniels
Barley got a full serving of the Buffalo Chicken Mac& Cheese I ordered. Very disappointed
Great pizza, every time I've ordered from this location.
Atmosphere: 5
Food: 5
Service: 5
I have been ordering from this Dominoes for several years. I order the same wings everytime. Recently we have had some mix ups wirh our order. I was attempting to make sure the order was understood. This will be the last time I ever order from the Fairlawn location. At 4:49pm today, someone that identified themselves as the manager but wouldn't give a name, was extremely rude and unprofessional for no reason. When I asked to speak to someone else, he said there wasn't anyone else I could speak with and that they were to busy! Customer service is a big part of why you get returning business. His tone and unprofessionalism shouldn't be a representation of your company. I will not be ordering again.
Service: 1
We usually order from here all the time never really any issues. Food is always hot and good and ready to go great communication but this time customer service was just completely bad, never notified us the food was here. After giving a decent tip, I called and asked to speak to a manager waiting on hold for a couple minutes said that the driver was supposed to call us when they first left that never happened and then said it was a website issue. That’s not my problem. I am very reasonable and understanding and I told him I just wanted to let him know and then he asked what do you want me to do about it I was completely appalled by that as a manager, you should go above and beyond for customer service not asked the customer what they should do. I really hope Domino’s either shuts this location down because it doesn’t look like I’m the first person with this complaint or overhaul the staff because this is completely wrong. He decided to say I’ll give you a five dollar thing since you used a coupon we order from them all the time this is a joke and completely disrespectful.
Great experience in store but a little disappointed Richfield is not in thete delivery radius since it is only 13min away
This shop is on the ball! I ordered ahead for a later pick-up & for 7 pizzas they came out of the oven while I waited for just a few minutes! They were piping hot & delicious! A very well run location! Thanks for the excellent service & delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
Garbage
Atmosphere: 1
Food: 1
Service: 2
Great Pizza and Sub Sandwiches. Great job Fairlawn😀
Atmosphere: 5
Food: 5
Service: 5
Good pizza for the money 💰
Atmosphere: 4
Food: 4
Service: 4
Great location. Well run. Mostly take out.
Atmosphere: 5
Food: 5
Service: 5
Why does this Domino’s treat you like family? They know you when you come in, and they are always prompt, and efficient, they truly don’t miss a beat. They have everything ready and prepared for pick up and they’re friendly all the while. I never thought I’d care so deeply about a pizza place, but here we are. Best Domino’s in Akron, wouldn’t go anywhere else.
Restaurantji Recommends
Hands down the worst pizza and wings ever. The customer service was just as bad, never notified us the food was here. Go somewhere else or eat at home 🙁
Food: 1
Service: 1
The best delivery drivers in the area. Nicest crew as well!
Atmosphere: 5
Food: 5
Service: 5
CRAVED pizza last night and was soooo disappointed. Philly steak pizza was a joke. How can you serve under seasoned toppings on bread with 0 sauce??? And to not even allow the option to add something like a white sauce is stupid. The ONLY barely saving grace was the garlic around the edge of the crust and even that was medicore at best. Such a waste of $25.
Food: 1
Veggie pizza was great, love their spicy jalapeno pineapple chicken sides with blue cheese, friendly customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hand Tossed Pozza
Barley got a full serving of the Buffalo Chicken Mac& Cheese I ordered. Very disappointed
Food: 2
Service: 3
Loading...