Penn Station East Coast Subs

I decided to dine in today , and was so disgusted by the cleanliness of the dining room!!! The floors , walls , tables & chairs , as well as the soda area were filthy and looked as if never cleaned in a year 😳 If this is how the front of the house looks , I can just imagine how the back looks . If the owner walked in , everyone would be fired ! I probably won't come back 😕 What a shame !!!

Atmosphere: 1

Food: 4

Service: 5

The wall by the drink station...🤢

I have a mobility issue and the staff at Penn Station couldn't have been more helpful. The food was hot, fresh & delicious.

Food: 5

Service: 5

Odd set-up for ordering I'd much rather pay the person taking the orders to verify accuracy. Instead, one of the line cooks took my order and I had to go to the other end of the counter to confirm my order and pay. Any possible error therefore can't be confirmed and corrected before they start making the sandwich(es).

Atmosphere: 3

Food: 4

Service: 4

Jason the manager is on point; our order was wrong and he gave us a free replacement meal with zero hassle. Great food, highly recommended.

Atmosphere: 5

Food: 5

Service: 5

A very clean Penn Station when I was there. Great subs and fries with all the classics and fresh lemonade. Everything is made to order.

Atmosphere: 5

Food: 5

Service: 5

The mega Philly was amazing!

Atmosphere: 5

Food: 5

Service: 5

Having loved Penn Station over the years, I'm sorry to say my last visit was not the best. I ordered online and didn't see a place to indicate I had a coupon. I could have missed it. When I got to the store, the manager (I assume) was quite short when he rejected a request to apply the coupon at pickup. I didn't further engage him, I picked up my order and left. When I opened my sandwich at home there were no tomatoes, even though they came on the order and there were no pickles, which I had ordered as an addition. Not happy but I proceeded to eating it. If not the worst sub I have ever had it fell into the top three.
Needless to say I won't be returning.

Atmosphere: 2

Food: 3

Service: 3

Stopped for a quick lunch. Really enjoyed the Philly Steak sandwich and fries. Everyone that works there was so pleasant and friendly. They made our lunch enjoyable! We appreciated the free cookie that was delicious and warm!

Atmosphere: 4

Food: 5

Service: 5

Great food, good service. The sandwiches could be cut better because you always have to get one of the dumb plastic knives to cut it more but the food makes up for it.

Atmosphere: 4

Food: 5

Service: 4

Food was quick and tasted great! Have already been back since. The employees are also very courteous and friendly.

Atmosphere: 5

Food: 5

Service: 5

We go here weekly. They are always awesome. Just please make fries crispy when we ask for them crispy.
That's the only thing that isn't always perfect!
Oh and A1 for steak sub 😁 I always forget my little bottle 😂

Atmosphere: 5

Food: 5

Service: 5

The staff here are absolutely wonderful, and the lady behind the cash register was a whole vibe ❤️🫶🏻 thanks for making my day!

Atmosphere: 5

Food: 5

Service: 5

The restaurant is currently in its peak hours, the dinner rush is coming in, the staff is buzzing around and Joe is polite and courteous as always. (Genuine interactions in the heat of a rush)
The staff is always inviting and the food is consistently great.

Atmosphere: 5

Food: 5

Service: 5

Place has some of the best vibes! The Italian sun and fries are some the best I've ever had in my life. Thank you Penn Station for being so darn tasty and the crew on 6/3/25 tuesday night is fantastic!

Atmosphere: 5

Food: 5

Service: 5