The customer service here is absolute trash. No introductions. No enthusiasm. Didn’t even hand food when there’s multiple random orders there. Customer started coming in and everyone is trying to be nice and positive but the employees working were just not the vibe. Tables, walls and floors were also all dirty. Management needs to lead better here.
Atmosphere: 1
Food: 3
Service: 1
Jackie Wendell
The worker Jordan was rude and disrespectful and gave me black burnt meatballs. Never ever will return here.
Atmosphere: 1
Food: 1
Service: 1
Melia Gray
Every single time i come into this subway it takes at least 20 mins to get my food and the employees act like they have never had a job before.
Atmosphere: 1
Food: 3
Service: 1
adam gainey
workers couldn't possibly be more rude
Atmosphere: 1
Food: 3
Service: 1
Brad
The lightskin bald guy with tattoos should not be taking his personal issues out on customers that are simply trying to order a meal. Was rude the entire time I was ordering my sandwich and when I told him to have a nice day he just glared at me… Only had white bread available and no churros. He said you guys charge for water cups? I have never heard that anywhere in my life and have been to many many subways.
Atmosphere: 1
Food: 1
Service: 1
Dennis Amos
Store had ran out of tuna and Jordan, store manager, had no problem quickly making more. He was very polite, easy to talk to and even suggested what cheese topping I should try. I did, and the sandwich was very good. Thanks Jordan.
Atmosphere: 4
Food: 5
Service: 5
ja
The Subway near Acme is terrible. I ordered a tuna sub and got shredded beef. The servers were not friendly . I won’t go back there. I paid $9.00 for a 6-inch and chips. Poor value for the money.
Atmosphere: 1
Food: 1
Service: 1
isabelle majerus
If you are ordering online to be able to quickly pick it up, don’t use this location as they will only get your sandwiches ready when you are in the building .
Atmosphere: 2
Food: 3
Service: 1
Jordan Patterson
Worst flat bread I’ve ever had from Subway…so hard basically was a cracker
Sheyda Ghahremani
When I was trying to order the young employee was very disrespectful by looking at his phone for the entirety of my order. He couldn’t remember what I said my order was since he was on his phone. I had to repeat myself multiple times and wait for the employee to get off the phone before I could say anything else. The entire time he was making my order he was on his phone.
Hair! We got to the Nature Realm to eat our sandwich and 3 bites in found an extremely long hair! Obviously couldn't eat any more. Ruined lunch. The kid working was awesome.
Atmosphere: 5
Food: 1
Service: 5
Andrew Stawicki
Recently underwent a change in management and it has been a world of difference. This is definitely my preferred Subway in this area now. The people were nice, friendly and eager to help!
Atmosphere: 5
Food: 5
Service: 5
Katie Howell
I placed an order on the app for delivery with the bogo sale. I got an error message that the order could not be placed and it didn’t show up in the order history. So I tried placing another order and the same thing happened. I didn’t get a confirmation number, email or text for either order but I was charged for both of them. I’ve tried calling this store 12 times and no one will answer. Horrible horrendous customer service and I’ll never order from here again. Now I’m still hungry and out over $40.
Service: 1
Hazem Najjar
Maybe try running your business well enough to not only have one worker working this should be
Atmosphere: 1
Food: 1
Service: 1
Kyle Kaeff
Was told all employees were on break. That I would have to wait 15 minutes till she got off break to order our food. I waited 30 minutes and watched them turn away customer after customer. Then when I asked how much longer till we can order I was told it would be another 30 minutes. Terrible customer service. Do not recommend this location.
The customer service here is absolute trash. No introductions. No enthusiasm. Didn’t even hand food when there’s multiple random orders there. Customer started coming in and everyone is trying to be nice and positive but the employees working were just not the vibe. Tables, walls and floors were also all dirty. Management needs to lead better here.
Atmosphere: 1
Food: 3
Service: 1
The worker Jordan was rude and disrespectful and gave me black burnt meatballs. Never ever will return here.
Atmosphere: 1
Food: 1
Service: 1
Every single time i come into this subway it takes at least 20 mins to get my food and the employees act like they have never had a job before.
Atmosphere: 1
Food: 3
Service: 1
workers couldn't possibly be more rude
Atmosphere: 1
Food: 3
Service: 1
The lightskin bald guy with tattoos should not be taking his personal issues out on customers that are simply trying to order a meal. Was rude the entire time I was ordering my sandwich and when I told him to have a nice day he just glared at me… Only had white bread available and no churros. He said you guys charge for water cups? I have never heard that anywhere in my life and have been to many many subways.
Atmosphere: 1
Food: 1
Service: 1
Store had ran out of tuna and Jordan, store manager, had no problem quickly making more. He was very polite, easy to talk to and even suggested what cheese topping I should try. I did, and the sandwich was very good. Thanks Jordan.
Atmosphere: 4
Food: 5
Service: 5
The Subway near Acme is terrible. I ordered a tuna sub and got shredded beef. The servers were not friendly . I won’t go back there. I paid $9.00 for a 6-inch and chips. Poor value for the money.
Atmosphere: 1
Food: 1
Service: 1
If you are ordering online to be able to quickly pick it up, don’t use this location as they will only get your sandwiches ready when you are in the building .
Atmosphere: 2
Food: 3
Service: 1
Worst flat bread I’ve ever had from Subway…so hard basically was a cracker
When I was trying to order the young employee was very disrespectful by looking at his phone for the entirety of my order. He couldn’t remember what I said my order was since he was on his phone. I had to repeat myself multiple times and wait for the employee to get off the phone before I could say anything else. The entire time he was making my order he was on his phone.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cookies
Restaurantji Recommends
Hair! We got to the Nature Realm to eat our sandwich and 3 bites in found an extremely long hair! Obviously couldn't eat any more. Ruined lunch. The kid working was awesome.
Atmosphere: 5
Food: 1
Service: 5
Recently underwent a change in management and it has been a world of difference. This is definitely my preferred Subway in this area now. The people were nice, friendly and eager to help!
Atmosphere: 5
Food: 5
Service: 5
I placed an order on the app for delivery with the bogo sale. I got an error message that the order could not be placed and it didn’t show up in the order history. So I tried placing another order and the same thing happened. I didn’t get a confirmation number, email or text for either order but I was charged for both of them. I’ve tried calling this store 12 times and no one will answer. Horrible horrendous customer service and I’ll never order from here again. Now I’m still hungry and out over $40.
Service: 1
Maybe try running your business well enough to not only have one worker working this should be
Atmosphere: 1
Food: 1
Service: 1
Was told all employees were on break. That I would have to wait 15 minutes till she got off break to order our food. I waited 30 minutes and watched them turn away customer after customer. Then when I asked how much longer till we can order I was told it would be another 30 minutes. Terrible customer service. Do not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
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