Subway

3750 W Market St, Fairlawn
(330) 665-1290

Recent Reviews

Jordan Patterson

Worst flat bread I’ve ever had from Subway…so hard basically was a cracker

Sheyda Ghahremani

When I was trying to order the young employee was very disrespectful by looking at his phone for the entirety of my order. He couldn’t remember what I said my order was since he was on his phone. I had to repeat myself multiple times and wait for the employee to get off the phone before I could say anything else. The entire time he was making my order he was on his phone.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Cookies

Jason Marksberry

Hair! We got to the Nature Realm to eat our sandwich and 3 bites in found an extremely long hair! Obviously couldn't eat any more. Ruined lunch. The kid working was awesome.

Atmosphere: 5

Food: 1

Service: 5

Andrew Stawicki

Recently underwent a change in management and it has been a world of difference. This is definitely my preferred Subway in this area now. The people were nice, friendly and eager to help!

Atmosphere: 5

Food: 5

Service: 5

Katie Howell

I placed an order on the app for delivery with the bogo sale. I got an error message that the order could not be placed and it didn’t show up in the order history. So I tried placing another order and the same thing happened. I didn’t get a confirmation number, email or text for either order but I was charged for both of them. I’ve tried calling this store 12 times and no one will answer. Horrible horrendous customer service and I’ll never order from here again. Now I’m still hungry and out over $40.

Service: 1

Hazem Najjar

Maybe try running your business well enough to not only have one worker working this should be

Atmosphere: 1

Food: 1

Service: 1

Kyle Kaeff

Was told all employees were on break. That I would have to wait 15 minutes till she got off break to order our food. I waited 30 minutes and watched them turn away customer after customer. Then when I asked how much longer till we can order I was told it would be another 30 minutes. Terrible customer service. Do not recommend this location.

Atmosphere: 1

Food: 1

Service: 1

Kailia

Subway your way. That's been the motto of all subways. But not this one. I tried to get a simple custom roast beef and ham made. Woman running the place refused to let the worker make it, said they don't do "subway your way" there. I ended up going to a subway near me and got my sandwich made. Never going to try getting a sandwich from this place ever again. Permanently blacklisted this particular restaurant. Tried telling their corporate office, but apparently this manager has a buddy there that is defending her. So they get this one star review instead. If you want subway your way, go anywhere else except this particular restaurant. Horrible service.

Atmosphere: 5

Food: 5

Service: 5

Kailia T.

I went into this walmart on the 14th to purchase some pants and some things for my bath tub and stopped by this subway. Tried to order a simple roast beef and ham sandwich. The young woman was going to make the sandwich but the old woman in charge ordered her not to. Said my order wasn't on their menu and that if I wanted roast beef and ham then one half of the sandwich would have to be roast beef and the other half ham, and I'd have to pay for 2 sandwiches. I responded no, I want only 1 sandwich, with roast beef and ham. She said they can't do that. I mention the company slogan, Subway your way. She then says and I quote "We don't do subway your way here". So I proceeded to cancel my order saying I will take my business to another subway and on my way out I did say "screw this place, whoever heard of a subway that doesn't do sandwiches the customers way".I tried leaving feedback on this restaurant through their website. The email I got back from the owner was her telling me I am a liar and shouldn't name call either. Claimed they had a coordinator at this location and video cameras. Clearly she didn't even check these cameras, and is only taking her "coordinator's" word for it. I am thinking the so called coordinator was that old lady running the place. I am never going back to this place ever again. There is also a ton of reviews on google for this place, most of them are 1 star like mine. The few 5 stars in between, are obvious paid reviews. If you want a subway sandwich, goto any other subway except this one. The old lady running the place is the primary problem with it.

Jaushua Lee

Employee just threw the toppings on the sandwich. Most sloppy sub I've ever received from a subway. Drenched my friends sub with mustard. Bread was burnt, cookies were hard. Over all very poor experience. Also it seemed to me there was only one person working. You're in a walmart. You're a bit busier to have just one employee up there. Do better.

Atmosphere: 2

Food: 2

Service: 1

Gigi Kay

This is a one star at best. The old lady that works the counter is extremely rude! She doesn’t want to be bothered and will get to you when she gets to you. Hey, old lady, if the job is too much for you then find a new one! This place would do more business if they had better employees.

Ashanti Stafford

When arriving I notice a worker older women,short hair, thin. I saw that she was on the phone so I stood there and waited for her. Not once did she acknowledge me. Say give me a second,I'll be with you. After waiting about 10 minutes I said excuse me. Keep in mind I'm on my lunch break. She still didn't respond and then placed her finger over her ear and still didn't look at me or in my direction. Which this is very rude and disrespectful. After waiting another 10mins I left. I will never buy anything or support this subways business. Especially if she is a worker there. She either if she is not happy with what she does needs to quit or be let go.

Tonia Lawley

Excellent fresh lunchtime fare. Note that many of the other reviews are 3 and 4 years old. The new owners have made many changes and updated the store.Just last week they participated in the kids Shop with a Cop program and provided 130 lunches. Well done! ?

Stacey Bryant

After waiting for someone to greet me I was informed what I was wanted was still frozen. Women had short hard and was beyond unfriendly. The other lady who works there is great, this one needs to find other employment if she is so unhappy. I left without buying anything. Went to another location and was treated well

Jessica Johnson

The lady that made my sandwich looked like she hated her job.... i bit into my sandwich and cracked a tooth! Avoid this dirty place! Go to another subway that actually cares about their customers...

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