Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
95 N Hamilton Rd, Gahanna
(614) 472-4080
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
TERRIBLE SERVICE!!!!! Dirty, disorganized and unreliable. Drove all the way to this Chipotle (other one off Broad St. didn’t have lettuce 🙄) ordered three bowls, pay, get home and only two are in the bag! Talk about beyond pissed off AND hungry!!!! Don’t go here! The service is terrible, the environment is dirty and not well
kept at all. This location doesn’t represent the Gahanna community well and should be shutdown ASAP!!!
Sucks that y’all discontinued the military discount 😕
I ordered delivery from Chipotle for the first time. Not only was my order incorrect (I was missing 4 items) but then when I had to then leave and go pick it up, they didn’t even remake it for me. I called in and spoke with someone from Chipotle and hey assured me that they would remake my 3 missing bowls and refund me. They didn’t do either. I wouldn’t recommend this Chipotle to anyone. They don’t care about their customers. I’ll make sure to let everyone know.
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is a popular restaurant that offers a mix of customer experiences. While some customers praise the amazing customer service and well-managed location, others express dissatisfaction with undercooked rice, unclean dining areas, and disorganized order processing. The food quality is generally regarded as good, but the overall dining experience can vary depending on the specific location. Some customers have reported issues with online ordering, noting that orders are sometimes inaccurate, with missing or incorrect items like black beans or extra lettuce, and problems with meat portions and rice choices. Others have found the staff to be friendly and efficient, especially during busy times, and the store to be clean and well-maintained. However, complaints about cleanliness are common, with trash overflowing and litter on tables and floors being observed. Overall, the restaurant seems to excel in some areas but struggles to maintain consistent service and cleanliness across all its locations.