Dunkin'
$ • Coffee Shops, Donuts
Hours:
1111 N Hamilton Rd, Gahanna
(614) 337-0750
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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1111 N Hamilton Rd! This is the best location everrrr! We live far east and drive past the 270 and Morrison location to come to this location. Why? Amazing customer service!!!! They are so kind and they always give our pup treats! If my Lil Queen (Mom) or Pup stay home they always mention them! We will travel further and pay more $ (their prices are great too! ) to deal with good, kind people! Oh and they make a mean frozen coffee even offering an unsweetened french vanilla option...read full review
Liked the doughnuts..coffee needs some work.. will get dark roast next time.
We went on Saturday...the guy waiting on us was very rude and acted like it was an inconvenience to even help us. We felt like walking out after he had boxed our donuts up but didn't want to be as rude as him...so we instead, have decided to not go back again. Because of one very rude employee...this business has lost our business and once we tell our all of our friends and family...they won't be going again either.
Ratings
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Dunkin' offers quick and reliable service with a friendly staff. The food is consistently good, whether hot or cold. Customers appreciate the clean and well-kept store, which stands out despite some issues with customer support. One visitor highlighted the helpful and friendly team that always makes sure orders are correct, whether through delivery or the app. However, some customers have noticed cleanliness issues with sticky tables in the dining area and average restroom conditions. A recent experience involved an abrupt cashier who was unhelpful when asked for a sample of a new flavor, and the avocado toast was not warm, leaving a poor impression. Despite enjoying the convenience of this Dunkin' location, some customers are considering making their own drinks elsewhere due to repeated order mistakes, especially with coffee flavors. The prices are on the higher side, and there is a call for better attention to detail and customer support to improve overall satisfaction and loyalty at this Dunkin' location.