Starbucks in Gahanna

“This place was rockin', as in, they were SO BUSY. Highly staffed, 20 things happening at once. The mngr was training a new person - with a clipboard I may add, Very Official looking! Yet when I walked in only 5 mins after placing my online drink order, there it was sitting front & center at the counter. I looked around a few times & the guy behind the counter handed me a straw, without my saying a word! (handsome bearded guy) He explained they keep them behind the counter. But, he had me. Anyway, there were lots of cstmrs in the store, the drive-thru line was at least 8 cars deep, & ppl hanging on the patio. I sat in my car for a few to collect myself from a stressful day & watched as the mngr came out b4 her shift ended to sweep & clean up the patio. Hard working ppl here. Let's all appreciate our Baristas!“

“Most drink order I get is incorrect. I ask for BLONDE Americana but it comes back Regular when the person taking my order is not paying attention, even when they ask me 5 times if I want blonde or regular. They are regularly distracted talking/texting on their phone (via speaker) or chatting with coworkers while taking orders. I have to taste test it before I leave because I don't trust what I will get. Many 5imes I need it remade and I get side-eye or mumble under breath.

Parking: Service is slow and irregular bc usually not enough staff and they seem to have a lousy attitude compared to a stand-alone location. They always seem distracted and my order is usually wrong and has to be remade.“