Starbucks in Columbus

“I always have loved this location always super nice friendly and not judgemental either which is good for me and others like me I will re-edit this review in a little bit. I need to find the girls name but she is always super nice. Super awesome! If she makes a mistake she'll just offer to give you whatever mistake it was that she made and she makes it right. It's only happened a couple of times but I understand when you're making hundreds of drinks per day. I really appreciate that. That's very nice. Very professional and smart. It entices you to keep coming back and it's a really good business move makes you want to tell your friends hey, check this place out. Highly recommend this location highly“

“I love the baristas at this Starbucks. They are kind and welcoming. This is my favorite venue. Drinks are delicious! A few of the sweet baristas are Kelsey, Daniela, Erin, Gi Gi, but 'all' of them are a joy. The manager is Dylan and he is exceptionally nice always. The baristas 'always' make my customized drink right. They seem like family. Let's be especially respectful and kind to them. Their demeanor remains the same even when they are rushed and extremely busy. It's a joy to see them.“

“I wish Starbucks didn’t make the cold foam options such a tasty addition, because I’ve heard that it’s kind of a pain to make… which in turn means oftentimes it’s not made correctly. HOWEVER, THIS STARBUCKS is one of the very few that make it consistently extra foamy (which to me is PERFECT) and I can do a little happy dance with that “first sip feeling”. Thanks Graceland Starbucks! 💚“

“This is a poorly located drive thru. It's just hard to maneuver. It has two entrances and this makes people unnecessarily aggressive when it comes to moving up in line. The parking lot feels small and tightly spaced. When you exit the lot you can only turn right. You can do a full loop around the building to exit through a back entrance onto the side street. Then the only issue is, if the line is long you get stuck waiting in line again until you can finally move past everyone. If you decide to park and walk in, you run into the risk of being blocked in by people waiting in the drive-thru line.“

“I don’t usually leave reviews but I wanted to say that Ryan, a barista, here is phenomenal. He was the only person making drinks with a decent line. The mobile ordering system crashed, so my mobile order never went through the system. He saw me standing there, asked if i had a mobile order, and had me pull up my receipt. Not only did he memorize my entire order, but he made it in under a minute. I was super impressed and he had amazing customer service.“

“❤️ this new Starbucks location! Employee's are always friendly and quick at getting orders prepared. Our east neighborhood needed this. I am a regular!

Parking: Didn't really pay attention to how much parking is available. I normally use the drive thru.“

“Starbucks Coffee ☕🇺🇸

☕🌿✨
Starbucks here feels like a pause in motion — not loud, not rushed, just steady. You step inside and the outside world softens a bit. Coffee, light conversation, people passing through… it’s more about the moment than the drink itself

🥐🪑🌤️
It works best as a short reset: sit down, take a breath, check your thoughts, then move again. Not every cup is perfect, and it’s not trying to impress — but it gives you that familiar, predictable comfort when you need it

🇺🇸🚶‍♂️☕
Starbucks carries that everyday American rhythm — simple, accessible, always there. Not a destination, but a small anchor point in the middle of a moving day“

“I come to this location frequently since moving to the area a few months back and everyone is always so welcoming no matter what time of day I come, and coffee is always delicious! I called today to ask for some cups/lids for my classroom transformation and they happily provided me with the supplies for my class. Thanks again!“

“This is by far our favorite Starbucks in the area. My kids and I love to visit this location because it's the quickest service, and the warmest staff. We especially love the manager here, who has made the effort to build a personal relationship with our family. We also witness him being so great to his staff, being in the trenches with them daily, and offering supportive coaching. We will continue to favor this location above the rest!“

“The staff was very attentive and accommodating to my needs as a customer. Partners welcomed me in and greeted me with a smile. I’m an out of state ASM and they made me feel right at home. They offered me my beverage in a for here cup which I was delighted to take. And I forget this persons name but they had dark curly hair and glasses they touched on the five key moments and brought my beverage out to me. Wonderful hosting from this store. 💚“

“I work in a Starbucks out of state and this store was my home away from home!! Hospitality was a 10!!! I was offered serve ware before I even mentioned I was a partner. Pam took care of me while I enjoyed my breakfast and was a wonderful host. I experienced the five key moment. Courage, craft, results, joy, and belonging was felt and every aspect of my visit felt intentional 💚 shout out to the team as a whole wonderful leadership experienced here“

“I visited this Starbucks location to study. Upon arriving I was able to see that there was accessible parking and sidewalks that were level with the parking lot allowing easy access without having to move to a ramp after exiting your car.The inside counters are at a good height for easy use by anyone. There is also a wide open floor lay out allowing for easy flow of traffic within the store.One flaw may be the doors entering the building as they have a pull handle for the outside and push for the inside, both doors are fairly heavy to open and could pose as a barrier. The menu is shown in large print behind the barista station for accessibility view. There is music playing but it serves as good background noise and is not overly loud or distracting. Very friendly staff and quick service every time.“

“These guys are amazing here! They are nothing but sweet, fun, and full of great costumer service and kindness. They get to know you as a customer and your order if you’re a regular. I love Pete and the whole crew. My order is always perfect when they make it!“

“It's a Starbucks. It's just too small a location for the amount of business it receives. There's virtually no parking, but that's OK since there's virtually no seating. The parking lot is often too small for the line that forms.“

“This is a nice Starbucks. I went here and was satisfied with my experience. I walked into here and was pleasantly surprised to see that this is a very clean Starbucks that isn’t busy and has multiple tables to sit at both inside and outside. I waited behind one person before asking the barista there to make me the most basic white girl drink possible. He proceeded to make me a lemon juice drink, which I thought tasted terrible, but that’s because I’m not a basic white girl. However, I was still satisfied with my experience here because the service I received was exemplary and I’m sure my drink would have tasted significantly better if I ordered something I actually like.“

“I ordered two Mango Refreshers today, and while the wait was about 25 minutes, it was very clear the team was doing the best they could. It was the first 90-degree day of the year, the store was extremely busy, and they were unfortunately understaffed. Despite that, every employee we interacted with was kind, apologetic, and working hard nonstop.

To anyone leaving reviews over wait times, please remember that warmer weather brings huge rushes of orders, and many retail workplaces are dealing with staffing shortages right now. Unless employees are actually rude or disrespectful, a little patience and empathy go a long way. The staff handled a stressful situation with professionalism and kindness, and I really appreciated that.“

“I went a few days ago but haven’t had a chance to write a review. The service was amazing Adara was so kind and was super helpful with helping me figure out what to order. She had a great recommendation for me and was super patient, it was very clear she really knew what she was doing. Lately a lot of my experiences at other stores have felt very generic and disingenuous, but Adara was so genuinely kind and treated me like we’d been friends for years. The service was very fast and my drink tasted amazing!! 10/10 would recommend.“

“This is the best Starbucks in the greater surrounding area. The people that work here truly care about making sure you have a great experience and they do their very best to keep everything running as smoothly as possible. You will not wait in line for a long time at the Starbucks like you might at others. The drive-thru is always running so smoothly, and the drinks are always made perfectly, and when you come in, you truly feel welcomed by every single employee. They relieve you go out of their way to be genuine and connect with every customer. I will drive past other starbucks locations to go to this one. The consistency of the food service and atmosphere all being five stars every time is what keeps me coming back again and again sometimes two times a day!
I love this Starbucks more than any other Starbucks and it is truly my third home.“

“The 2 female attendants were very kind and friendly. I couldn't remember the names of the 2 different coffees I was to order but they patiently worked with me to come up with the correct flavors. There should be more employees like them !“

“Stopped in for a coffee on a rough afternoon and walked out in a brighter mood and the best drink I’ve ever had! Employee Tay was filling in for a call off so she didn’t know how to make my drink and asked if she could try. I didn’t have high expectations since by day was going so badly, but she exceeded and beyond! Not only did she make the best tasting drink ever, but she also cheered me up! She deserves a raise and a strong pat on the back! I’ll definitely be going back and telling everyone to visit. I just wish I had the recipe for the drink for my future visits, lol!“

“I have been to a lot of Starbucks and this one is the absolute best! My favorite barista is named Adrea, I think she even may be the manger. She always greets me with the sweetest smile and makes sure my order is perfect. I will definitely be coming back soon!“

“I can’t say enough about these guys this morning. This morning we put in a mobile order and our Dasher unfortunately took our order and never brought it so I went over and talked to them and even though there was like an hour wait for coffee because it’s so busy he went out of his way to personally get the order remade, and I was out the door in five minutes. Thank you JAMES for doing that. Also Eli behind the barista bar was back there absolutely crushing it and she has a great personality and I’ll definitely be coming back to this location when I’m in town. 👊🏼“

“Just went thru the drive thru. The employee who was tending the window was super kind and had wonderful customer service. she made my day a little more brighter. Just wanted to stop and take a minute to recognize her and you guys for doing a wonderful job.“

“Great setting, near West Campus. Larger than many we've been in but with the same warmth, comfort and free wifi. Service was great. Fast too, in spite of a full house!\n\nLove that Starbucks offers small plate "snacks/ meals" as well as the usual sweets, nuts, and drink varieties.\n\n“

“After i got subway i went here and their was this african customumer was rude to the casheir( i think he was chinese or korean or something) but he was nice and wrote me a really nice note cuase i had to wait a long time. made me realize that asians can be really nice.“

“Quick and easy, the baristas were friendly and helpful. The food however (not by fault of the baristas) was really just kind of bland and meh, had the bacon egg and cheese wrap, and red pepper egg white bites (I did like the texture of these though).“

“One of our favorite Starbuck locations! Huss and Yreene are amazing! They're patient, kind and fabulous beings.

Vegetarian options: Imposible sausage plus a plethora of other vegetarian and vegan options on the menu.

Dietary restrictions: The list the ingredients in plain sight so you can see and if you have any questions or are unable to see you can let them know about your restrictions and they will accommodate you or let you know what you can and can't have.

Parking: Free parking it's located in target and shares parking with target“

“I visited the Starbucks at Polaris Mall hoping to try a new drink I thought I would enjoy — unfortunately, it just wasn’t for me. It wasn’t bad, just not my taste, so I ended up tossing it and came back to ask for some water. I happened to mention the situation to one of the baristas, Megan, and she was incredibly kind. Not only did she give me water, but she also kindly offered to make me a replacement drink. Her excellent customer service and kindness truly made my day. Thank you, Megan!“

“I come here often and am always greeted by happy faces and wonderful service. I've always considered it one of my favorite Starbucks'. Today however they went above and beyond, I went to get my reusable cup for the holiday season to find that they had no lids, but just cups. The barista started by offering that the cups fit normal lids perfectly and we could still get the discount if we brought them back, and was apologetic that they were out of the reusable lids. I went to study upstairs, and the barista came and found me 30 minutes later with a reusable lid saying they had just been given more and she had seen our backpacks and wanted to make sure we had them! Above and beyond customer service with a smile, now without question, my favorite Starbucks! - Not to mention their drinks have always been on point!“

“I want Mr. Jade and their lovely coworkers to know that I ABOUSTELY loved being on his show today!! This is by far the most fun I've had while ordering. He is so funny, and so handsome!! Thank you Mr. Jade and all your guest hosts today.“

“This is a nice Starbucks. I went here and was satisfied with my experience. This Starbucks is conveniently connected to the inside of the LeVeque Tower, which has a beautiful interior. I got a white hot chocolate cold, which consisted of milk, ice, and white chocolate flavoring. This tasted quite good. There are two tables inside this Starbucks, and more seating in the hotel lobby as well as a large, comfortable red plush bench by the tower’s elevators. There’s also a small plaza across the seat with about six benches to sit at. I gave this Starbucks five stars because it’s in a nice location and because I received good service.“

“Oh! Starbucks. How we have missed you. The current ones I drive by each day are closed because of the strike. I especially miss your carmel macchiato, Vanilla Bean Chai Latte, lemon loaf, and grilled cheese sandwich. My daughter and I recently had some kettle chips from your shop. Delicious!“

“I ❤️ @Starbucks #Coffee because it's my morning treat. A perfect cup everything. THAT'S GREAT FOR SOMEONE HALF SLEEP 😴 💤. If you don't have the #app then go download it NOW! you are missing out on freebies deals and the easiest way to order is through the app before you even get to the store. Then you will always have a perfect Cup 🥤 and sandwich 🥪 , with no waist time.“

“The staff at this Starbucks (inside Target by OSU) are extra special. They work hard and as fast as they can, especially being short staffed at times.... Adelei and Lindsey are the best ever! They always take care of my orders accurately and quickly as they can.“

“Love this location. Just so happened to be close when the kids asked for treats. Stopped in and the kids had to potty. The bathroom was so clean. You can tell the place is well maintained. Aidyn ,who was cleaning when I walked in was very sweet! I’ll be back just for her. All of the staff on duty was very sweet. I was acknowledged and taken care of quickly. 10/10 for this location! 🫶🏾“

“Fast service. The lines moves at this Starbucks. Perhaps consideration for passengers departing and some arriving. I had the double bacon with cheddar and cheese along with a freshly brewed coffee. Perfect breakfast before my flight. Decent prices. The crew were fast and prompt. The cashier did not greet everyone and could be more approachable and friendly.“

“I love the Starbucks here but there are some rude worker there sometimes but I was wondering if there is a drive through here? Every time I go I forgot to ask bc I never saw the page says drive through but when I actually go there is no drive through so I’m confused?“

“Had some unexpected free time with my little one after a class was canceled, so we rolled over to the Easton Starbucks for a little summer treat. This location has been recently remodeled, and the updates really give it a cozy, community feel. Most of the seating is set up in pairs, perfect for quick chats or relaxing hangs, and there’s a long communal table ideal for folks working or sipping solo.

I ordered my go-to off-menu favorite—Green Tea Matcha Lemonade—and it hit the spot as always. My little one tried the new Summer Berry Lemonade Refresher, which was light, fruity, and just right for a warm day.

Great vibes, refreshing drinks, and a welcoming setup. A perfect little detour in our day.“

“This poor girl was working by herself on memorial day! we placed an 8 drink order on the app, felt bad when i saw she was alone but she was really kind and fast, working really hard and holding it down on a holiday. she deserves a raise! if you’re reading this, you’re really cute and I hope something really good happens to you soon“

“This Starbucks is located inside a Krogers I lived across the street from on High Street from 1978 -1983. My Krogers as been torn down and replaced with a beautiful Mega Krogers. Starbucks dud not exist in 1978.I've been living in San Francisco since 1985 and Columbus and High St. are nearly unrecognizable to me. And it appears the building I lived in for eight happy years is slated for demolition.Everything changes nothing stays the same.“

“I go to a lot of Starbucks in Krogers. But this time i had one of the best experiences, the barista was the sweetest. She was kind, really friendly, and very efficient. She heard me talking to my sister about her not needing a lot of sugar because we were going to be stuck in the car for awhile. The barista asked why, and i told her we were traveling, and on the way out she wished us a good day and safe travels. It was the best.“

“I was just there 1/5/26 @ 11:33 am to pick up my mobile order (Lindsay) and I just want to say in which I never have time to but my drink was on POINT! LOVE A BARISTA BOUT HER/HIS BUSINESS! I love this location close to home and you guys never disappoint 🫶🏼“