“Most drink order I get is incorrect. I ask for BLONDE Americana but it comes back Regular when the person taking my order is not paying attention, even when they ask me 5 times if I want blonde or regular. They are regularly distracted talking/texting on their phone (via speaker) or chatting with coworkers while taking orders. I have to taste test it before I leave because I don't trust what I will get. Many 5imes I need it remade and I get side-eye or mumble under breath.
Parking: Service is slow and irregular bc usually not enough staff and they seem to have a lousy attitude compared to a stand-alone location. They always seem distracted and my order is usually wrong and has to be remade.“
“I used to love the Starbucks and I don't know what has happened but it is now the slowest Starbucks in Columbus. I was in the Drive-Thru for literally 25 minutes with three cars ahead of me. And I kind of feel like why can't you have people pull ahead and bring it out instead of hold up the line for 25 minutes. And then I got my drink and it was at room temperature.. 😑“