“We drove 25 minutes to get this chicken and when we got there everyone was super nice and greeted us with a smile, We ordered a mixed bucket of chicken meal. When we got back home 25 minutes away we noticed that there was only original in the bucket. I called the number on the receipt and spoke to Micheal, Micheal was amazing he apologized and without hesitation said I will happily bring you what you should have recieved. He actually drove it the 25 minutes so that we had exactly what we wanted. I was shocked, in a time when it seems like service and doing the right thing has gone out the door Micheal went above and beyond when he didnt have to. This gentleman needs a raise, a pat on the back and to truely be acknowleded for the way he handled the situation. He should probably own a store in the future! We are customers that will now make the 25 minute drive without hesitation! Thank you Micheal for saving dinner!!!!!!“
“We drove 25 minutes to get this chicken and when we got there everyone was super nice and greeted us with a smile, We ordered a mixed bucket of chicken meal. When we got back home 25 minutes away we noticed that there was only original in the bucket. I called the number on the receipt and spoke to Micheal, Micheal was amazing he apologized and without hesitation said I will happily bring you what you should have recieved. He actually drove it the 25 minutes so that we had exactly what we wanted. I was shocked, in a time when it seems like service and doing the right thing has gone out the door Micheal went above and beyond when he didnt have to. This gentleman needs a raise, a pat on the back and to truely be acknowleded for the way he handled the situation. He should probably own a store in the future! We are customers that will now make the 25 minute drive without hesitation! Thank you Micheal for saving dinner!!!!!!“