Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
8013 State St, Garrettsville
(330) 527-4621
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Sat in the drive through for over an hour and fifteen minutes to try to get 2 small ice cream cones. No communication from staff that ice cream machine broke. I finally called. People ordering food just sit there why can’t they move them up to serve simple orders fast. Is there a manager on site is it it still just kids running the place who clearly don’t have the experience on what to do if there’s a problem. Especially given the fact the drive through blocks you in!!!
We stopped today at a VERY busy time because it was during the Garrettsville community sale. We were totally impressed with the speed of service, both in ordering our food and receiving our food! Plus...the tables were continually cleaned so that people were able to sit comfortably and eat. GREAT JOB! Kudos to the entire staff!
Honestly how hard is it to mix a blizzard? I got the new peanut butter cookie dough party and over 3/4s was just vanilla ice cream….its like they dumped the toppings on top and sent it…and there was long blonde hair in my chicken strips. Cold on top of it like its been sitting. I keep giving this place chances and its for nothing. Im now done coming here….this is ridiculous that every single time this store messes up some part of my order….every single time without fail….i...read full review
Menu
Hours
| Monday | 10AM - 9PM |
| Tuesday | 10AM - 9PM |
| Wednesday | 10AM - 9PM |
| Thursday | 10AM - 9PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 10AM - 9PM |
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Dairy Queen Grill & Chill is a restaurant known for its friendly staff, but there have been issues with orders being incorrect and taking a long time to fulfill. The food is generally accurate and enjoyable, but there have been instances where a customer received an incomplete order and had to wait a long time to eat. The restaurant's ice cream cakes are a popular item. The mobile app has been used for ordering, but there have been issues with the food being cold and long wait times. The parking is sufficient, but the drive-thru line can cause delays. Some customers have reported that the restaurant's operating hours are inconsistent. Overall, despite some issues, customers generally enjoy the food and service at Dairy Queen Grill & Chill.