i’m a door dasher and had an order here, the girls were very rude wouldn’t open the window to speak with me and when they finally came to the window they were being rude and snappy, not a good experience bad vibes…
Atmosphere: 1
Service: 1
CM G
Horrible. Stay away.
kyle spehar
Hands down the slowest Dairy Queen on the planet. Employees don’t
Service: 1
Ricky Day
It messed up on my fish I asked for cheese and tomato
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Hot Dog, Peanut Buster Parfait with Crunchcoat
Brittany Benek
Staff has always been friendly. But my order has been wrong every single time I have been there. Getting charged for extra and not getting what I ordered is disappointing.
Atmosphere: 4
Food: 5
Service: 1
Dan Demastus
I bought the chicken basket the fries were cold the chicken was hot but it made Go to the
Atmosphere: 4
Food: 1
Service: 3
K L
Good food.
Atmosphere: 5
Food: 5
Service: 5
Beth Wade
Payed for a blueberry slushie, waited ten minutes and ended up with a blueberry drink. Gave this DQ too many chances. Should be a 0 star
Atmosphere: 1
Food: 1
Service: 1
Matt Burns
So eventually, my family and I would really like to not give this restaurant free money because they can't seem to give us all our food we order. If there weren't so few options for fast food in Garrettsville, we'd definitely stop coming here.
Atmosphere: 1
Food: 3
Service: 1
drew fromcle
It took 25 mins to get through the drive through with a out 4 cars ahead of me. They handed me my food and I realized after I left they it wasn't what I ordered. Fast food just isn't worth it in 2023 with the types of people they have working these jobs. Just go elsewhere.
Every time we visit, our experience is worse than the last. We were charged for large drinks, received small. Missing a blizzard we ordered. Chicken strips and onion rings were burned, couldn't eat them. I understand it's mostly teenagers working but there really needs to be better training, supervision and standards.
Atmosphere: 1
Food: 3
Service: 1
Norma Hill
We waited 15 mins before getting helped while 3 employees sat outside gossiping an smoking right by the door ,all females. Once placing our order the tenders was over cooked an fries was cold and we had to ask where are food was cuz again we waited 17 mins before we got it. The people working inside was worried bout the 1 person in drive thru.. as we was leaving the woman was still on there now 45 minute smoke break and once inside no one washed there hands or anything so gross. This is terrible untop of the place being dirty a mess. As someone who's been in hospitality management 20 years this is a awful disgrace and we are out over $40 because there was no point to trying to get help fixing it when we couldn't get proper help to begin with.
Atmosphere: 1
Food: 1
Service: 1
Thankful Blessed
Watch your receipts!!! I went for a large milkshake and iced water at Garrettsville Dairy Queen and the young woman that took my order said that will be $8.39...I said my shake is only $5.39...it is an extra $2.99 for your ice water...I was very upset because I'm not usually charged for ice water...and they said management added the $2.99 for ice water...I said I don't want the ice water and I won't be back...they gave me free ice water and didn't charge me but how many people get charged for ice water but order so many meals and drinks they don't notice they are being charged for ice water...I think that upper management needs to put that ice water is $2.99 on their menu...buyer beware!!!
Cruell DeVil
Old Food.Cold fries and chicken, and a blizzard that was already completely melted. There's no way that much ice cream could have melted in the 10 min it took to get to the window.
Atmosphere: 1
Food: 1
Service: 1
Brenda Brigham Bracken
Made a quick stop today to get my granddaughter a milkshake after an appointment and the young man that took our order was SO polite !! He was absolutely on point with his people skills and I just wanted to give him a well deserved compliment!!
i’m a door dasher and had an order here, the girls were very rude wouldn’t open the window to speak with me and when they finally came to the window they were being rude and snappy, not a good experience bad vibes…
Atmosphere: 1
Service: 1
Horrible. Stay away.
Hands down the slowest Dairy Queen on the planet. Employees don’t
Service: 1
It messed up on my fish I asked for cheese and tomato
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Hot Dog, Peanut Buster Parfait with Crunchcoat
Staff has always been friendly. But my order has been wrong every single time I have been there. Getting charged for extra and not getting what I ordered is disappointing.
Atmosphere: 4
Food: 5
Service: 1
I bought the chicken basket the fries were cold the chicken was hot but it made Go to the
Atmosphere: 4
Food: 1
Service: 3
Good food.
Atmosphere: 5
Food: 5
Service: 5
Payed for a blueberry slushie, waited ten minutes and ended up with a blueberry drink. Gave this DQ too many chances. Should be a 0 star
Atmosphere: 1
Food: 1
Service: 1
So eventually, my family and I would really like to not give this restaurant free money because they can't seem to give us all our food we order. If there weren't so few options for fast food in Garrettsville, we'd definitely stop coming here.
Atmosphere: 1
Food: 3
Service: 1
It took 25 mins to get through the drive through with a out 4 cars ahead of me. They handed me my food and I realized after I left they it wasn't what I ordered. Fast food just isn't worth it in 2023 with the types of people they have working these jobs. Just go elsewhere.
Food: 1
Service: 1
Restaurantji Recommends
Every time we visit, our experience is worse than the last. We were charged for large drinks, received small. Missing a blizzard we ordered. Chicken strips and onion rings were burned, couldn't eat them. I understand it's mostly teenagers working but there really needs to be better training, supervision and standards.
Atmosphere: 1
Food: 3
Service: 1
We waited 15 mins before getting helped while 3 employees sat outside gossiping an smoking right by the door ,all females. Once placing our order the tenders was over cooked an fries was cold and we had to ask where are food was cuz again we waited 17 mins before we got it. The people working inside was worried bout the 1 person in drive thru.. as we was leaving the woman was still on there now 45 minute smoke break and once inside no one washed there hands or anything so gross. This is terrible untop of the place being dirty a mess. As someone who's been in hospitality management 20 years this is a awful disgrace and we are out over $40 because there was no point to trying to get help fixing it when we couldn't get proper help to begin with.
Atmosphere: 1
Food: 1
Service: 1
Watch your receipts!!! I went for a large milkshake and iced water at Garrettsville Dairy Queen and the young woman that took my order said that will be $8.39...I said my shake is only $5.39...it is an extra $2.99 for your ice water...I was very upset because I'm not usually charged for ice water...and they said management added the $2.99 for ice water...I said I don't want the ice water and I won't be back...they gave me free ice water and didn't charge me but how many people get charged for ice water but order so many meals and drinks they don't notice they are being charged for ice water...I think that upper management needs to put that ice water is $2.99 on their menu...buyer beware!!!
Old Food.Cold fries and chicken, and a blizzard that was already completely melted. There's no way that much ice cream could have melted in the 10 min it took to get to the window.
Atmosphere: 1
Food: 1
Service: 1
Made a quick stop today to get my granddaughter a milkshake after an appointment and the young man that took our order was SO polite !! He was absolutely on point with his people skills and I just wanted to give him a well deserved compliment!!