Starbucks in Heath

“These guys are great at this location. I come here every morning they know my order by heart. They seem to always be busy, but they’re never rude. They always have a smile on their face, this morning in particular I dropped my coffee as soon
As I got to work, which kind of ruined my morning!

So I got back in the car, went back to Starbucks and let her know and Susanna*** (I know I’m probably spelling that wrong) Told me she wasn’t gonna make me pay for it again and she hope my day got better. It’s the little things like that that bring joy to my day! Bree is also one of my favorites! She has my order on the screen before my car even pulls up to place an order ! All of you are great please keep it up!“

“I will absolutely NEVER go to this Starbucks ever again! Not only are they super slow and rude... I was harassed 3 times for having my 3lb Yorkie/Beagle on my lap in a blanket. He is training to be my emotional support, and then eventually (if he qualifies). One boy asked me about him and gave me a hard time about it. Less than 10 minutes later, a girl approached me, asking about him.. he never made a noise or moved off my lap! As my friend and I were heading out the door, a woman chased after us telling me Starbucks didn't recognize emotional support dogs as per ADA! Not only was I harassed while trying to visit my friend, but I was attacked outside in front of people walking by! I have TBI, anxiety, and PTSD! I also suffer severely from fibromyalgia... stress... like the harassment causes me to have a flare-up, and I was in severe pain the rest of the day! Along with my anxiety and PTSD going through the roof. All over a 3lb puppy in training! This was unnecessary and just not good business. See pics of the puppy to see how harmless my little man is. We were legit in training! $150..“