Subway
4068 OH-43, Kent
(330) 346-0204
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I walked into this Subway and immediately regretted it. The place was filthy—floors looked like they hadn’t been mopped in days, tables were covered in crumbs, and the whole place had a weird, musty smell. It was honestly disgusting.
There was only one employee working, and they clearly didn’t want to be there. No greeting, no acknowledgment, just a nasty look like I was inconveniencing them by walking in. That was enough for me—I turned around and walked right out. If the front of the store was that dirty, I don’t even want to imagine what the food prep area looked like. I won’t be back.
Atmosphere: 1
Service: 1
It’s a meatball sub, made with something that resembles meat….it worked fine.
Atmosphere: 3
Food: 3
Service: 3
I had went into this Subway to order a meatball sub, I know I had to use the bathroom but not so soon, I thought nothing of it until I had noticed this homeless looking man leave the bathroom 5 minutes prior, I had went into the bathroom and laid my eyes upon this sickening discovery. Luckily one of the nicest workers I have ever had the pleasure of meeting named Ryan cleaned this up so quick and efficiently, I watched him get on all fours and lick it inside out till there was no spot left, even being so selfless as to crease his Jordan 1's. I never got my meatball sub but this astounding service couldn't go unnoticed.
Parking: Great!
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Dasani Water
Thank you for making my day. Everything was fresh and delicious. I liked the fact that walking into the restraint it was very clean on top of that the food was covered with the glass divider. My first time ever seeing that at any Subway. You’re so awesome ?
Atmosphere: 5
Food: 5
Service: 5
I have been here a few times and always go in to make my order. Each time my sub was prepared as I ordered. It is located in a run down shopping plaza with a terrible parking lot full of pot holes.
Parking: Located in the Brimfield Plaza. There are many vacant units and the parking lot is in great disrepair as is the building. Many potholes here.
Atmosphere: 5
Food: 5
Service: 5
I've stopped at this subway on several occasions. Always been happy.
Atmosphere: 5
Food: 5
Service: 5
Tried there new Chicken sub, enjoyed it alot.
Atmosphere: 5
Food: 5
Service: 5
niggers go
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Tuna
We were at the Brimfield location today at 5:00pm 11/16/23 to pick up a couple subs for dinner, we are local so go there once or twice a month- Tonight the girl behind the counter was working on another order ahead of us waiting in line and dropped an ingredient on the floor - she picked it up (with her gloves on) and put it in the garbage then continued to make the customers sub ahead of us with the same gloves on that just touched the floor and the garbage can :-O . We just walked out and will never be back.We love Subway, and just sad we just can never go there ever again
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: The two girls that are working 12 /29/22 around the 2ish is so friendly and nice they have awesome customers service
Restaurantji Recommends
The two gentlemen did not look happy at all to be working. Very emotionless and just not the customer service type. Everyone has bad days though! The food was great! Prices are rising but that is everywhere!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: The Philly, The Mexicali Footlong Regular Sub
Jackson builds the best subways.
Parking: Lotsa parking available close to store
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie
I drive out of my way to go to this subway when I eat lunch at work. The one girl there is always super friendly and the other workers are just as polite and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
We were served by Candyce and she was phenomenal. Loved chatting with her and how real she is and how much she cares about her customers and her store. Would definitely come back due to her service.
Oh my gosh.... I've never received this kind of customer service ever before and especially at a Subway. My boyfriend and i came in today and Candice (Candace or Candyce maybe, sorry if I butchered her name!!) served us and she was seriously the sweetest woman ever !! She seemed to be the only one working the line (or working in general) yet it was kept clean and her customer service skills were amazing !! She went above and beyond to make sure our sandwiches were made correctly and neatly. I never do these reviews but this was the best customer service i’ve experienced in a while. Seriously blown away by her professionalism and treating us with respect which you don’t see in fast food nowadays. Seriously give this woman a raise !!
Loading...