Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
1248 E Main St, Lancaster
(740) 994-4072
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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I rarely go to this location because my order is always wrong. Not feeling good and didn’t want to drive across town. Well tonight was no different. Ordered the Chicken Al Pastor bowl online for pickup, got home and guess what NO CHICKEN!! Took it back and the girl at the window acted like I was making it up. Gave them the bowl and asked for a fresh one. Which they did BUT didn’t even give me the right chicken. If you’re going to charge more for certain ingredients then...read full review
PSA: before you eat at this location check your food before you drive away from the pickup window! Drove home(25 minutes away) to open the bag and have containers that said on the label the correct food but inside they were not even close to what we ordered, the guacamole was brown 🤢 and the rootbeer had no syrup. When I tried to look up their phone number you can’t call the actual location you get sent to a customer service line so who knows where she was located. We...read full review
Chipotle always my go to when nothing else sounds good!
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | Closed |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a popular restaurant known for its efficient mobile ordering and friendly staff. Customers appreciate the convenient app-based ordering and the pleasant service, despite occasional delays due to staffing shortages. The restaurant is praised for its accommodating approach to food allergies and the exceptional customer service provided by standout employees. However, some customers have noticed that serving sizes have decreased over the years, and prices have increased, making meals like the bowl with double protein more expensive than in the past. The staff, including managers like Lillian and team members such as Jeanie, are often praised for their friendly, hustling attitude and accuracy in orders, whether at the counter or drive-thru. Many enjoy the variety of options, including bowls, burritos, and tacos, all of which are considered delicious. The chips are also a favorite addition, and the kid-friendly menu adds to the restaurant’s appeal.