Steak 'n Shake
$ • Burgers, Fast Food, American
Hours:
1487 Victor Rd NW, Lancaster
(740) 689-3841
About Steak 'n Shake
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Steak 'n Shake Reviews
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been in line since 4:50 and it's 5:30
I hate this place! Only go because our kids like it .... almost every single time the order is messed up or missing items! Today I was actually annoyed enough with them to write a review. We got 3 small meals just to tide the kids over until dinner and there were barely any fries in any of the cups! And the lettuce on the burger was barely anything 🙄 They place has been terrible since they opened years ago not sure how they manage to stay open ....
Not sure if they got new staff, but service and food was great today! Our waitress, Dawn, was outstanding. She helped us along with others tables when they needed help and the front register. She was professional, sweet and checked all the food before bringing it out to customers. She’s definitely management material in our eyes!
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10AM - 10PM |
People in Lancaster Also Viewed
Steak 'n Shake is a popular restaurant known for its delectable burgers and milkshakes. While prices may be increasing, customers still find it an excellent value for the quality of the food. The restaurant features a self-service experience, but staff members are attentive and responsive to customer needs. A standout item is the "bomb-tastic" sheese fries with ranch, and the perfectly cooked steak burger remains a favorite. Recently, customers have noted the return of the tallow fries, enjoyed for their fresh and hot quality with just the right amount of salt. However, some concerns have been raised about the cleanliness of the main entrance and the use of kiosks and QR codes to order drinks. Overall, the food continues to be the main draw, making Steak 'n Shake a reliable choice for a satisfying meal. The friendly staff contributes to a positive experience, often going above and beyond to ensure customers are happy with their choices.