Can't get an order right. Ask for cheese they give you pepperoni. Very rude keep hanging up.
Atmosphere: 2
Food: 2
Service: 2
natasha hall
The last 3 times I've ordered here something is always wrong with the pizzas. From the app missing items to the workers completely reading the ticket wrong and making a disgusting pizza in its place. Finally today somehow the order i placed and received a confirmation for was not even started until over a hour. I was offered a 2 liter as compensation which was a insult. I've had 2 issues brought the managers attention and they cannot even replace 1 of the pizzas. I was told they no longer offer refunds. Bad form pizza hut
tony nazario
Ordered thin crust pizza took an hour to get to me and pizza looked like left over pizza dry ,chewy,and cold. Had to force my self to eat cuase I was hungry and that was all the money I had left so I got the pizzas for me my 2 year old and girl all where not. Satisfied one bit with the food but again it was all we had and the experience was a sad one.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: 14 Large Pizza
tanya gillespie
Absolutely the worst ever over 30 cold as if it had sat there for hours we honestly ate none tried to call in about it received automated message never got a live person . This particular location has been going downhill for years .
Atmosphere: 1
Food: 1
Service: 1
Sheila Newton
No one to wait on you. You have to go up and place your order and to have your drinks filled. I didn't leave a tip. No service.
Atmosphere: 3
Food: 4
Service: 1
Brandi Lynn
I ordered a tavern pizza from lorain OH, Cooper Foster store for delivery 2 nights ago. I opened my pizza to find the cheese dried up, and the crust was very dry and hard to chew because it was overcooked. I received an email from Dorthe Thomas from Pizza Hut in an attempt to rectify the situation. They said thank you for my feedback, and they would share my bad experience with their teams. They didn't offer a replacement or discount. Absolutely nothing but a thank you. Thank you for what? Burning my pizza and not offering me a replacement? Gee Thanks. ?
Food: 1
Service: 1
Brandi Fetters
I ordered a tavern pizza from lorain OH, Cooper Foster store for delivery 2 nights ago. I opened my pizza to find the cheese dried up, and the crust was very dry and hard to chew because it was overcooked. I received an email from Dorthe Thomas from Pizza Hut in an attempt to rectify the situation. They said thank you for my feedback, and they would share my bad experience with their teams. They didn't offer a replacement or discount. Absolutely nothing but a thank you. Thank you for what? Burning my pizza and not offering me a replacement? Gee Thanks. ?
Food: 1
Service: 1
Brendon
Love there food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Alex Harris
They delivered my pizza to the wrong location, which was not the address on my order number. The manager said it wasn't their problem and left me to deal with it.
1. Wrong pizza given to me. Didn't notice until I returned home.2. Called store, spoke to manager, who claimed she was the one who filled my online order. Totally wrong , based on the order. She then PROMISED to rely my issue to her District Manager . Took my home address and said I would receive a $15 credit on next purchase. NEVER Received!
Atmosphere: 2
Food: 1
Service: 2
Annette Corrao
Very good pizza and wings today! The ease of the drive thru makes this Pizza Hut a favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 Traditional Wings, Pepperoni Pizza
Alice Loyer
Went there for personal pan pizza to go. Place wasn't busy and clerk and I had the best conversation. In fact I took my family (10) there for our Xmas get together. Best pizzas ever, service and server outstanding. Recommend this place highly
Vegetarian options: 3 of my family are vegetarians. They had many options available and loved there food
Atmosphere: 4
Food: 5
Service: 5
Antonio J Serrano
This is the one I order mostly of the time and my good always right on time and better of all hot and I like their sauce is really good but unfortunately not all pizza hut is the same as good as this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fold Over, Marinara, Breadsticks, 14 Large Pizza, 12 Medium Pizza
Horrible
Can't get an order right. Ask for cheese they give you pepperoni. Very rude keep hanging up.
Atmosphere: 2
Food: 2
Service: 2
The last 3 times I've ordered here something is always wrong with the pizzas. From the app missing items to the workers completely reading the ticket wrong and making a disgusting pizza in its place. Finally today somehow the order i placed and received a confirmation for was not even started until over a hour. I was offered a 2 liter as compensation which was a insult. I've had 2 issues brought the managers attention and they cannot even replace 1 of the pizzas. I was told they no longer offer refunds. Bad form pizza hut
Ordered thin crust pizza took an hour to get to me and pizza looked like left over pizza dry ,chewy,and cold. Had to force my self to eat cuase I was hungry and that was all the money I had left so I got the pizzas for me my 2 year old and girl all where not. Satisfied one bit with the food but again it was all we had and the experience was a sad one.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: 14 Large Pizza
Absolutely the worst ever over 30 cold as if it had sat there for hours we honestly ate none tried to call in about it received automated message never got a live person . This particular location has been going downhill for years .
Atmosphere: 1
Food: 1
Service: 1
No one to wait on you. You have to go up and place your order and to have your drinks filled. I didn't leave a tip. No service.
Atmosphere: 3
Food: 4
Service: 1
I ordered a tavern pizza from lorain OH, Cooper Foster store for delivery 2 nights ago. I opened my pizza to find the cheese dried up, and the crust was very dry and hard to chew because it was overcooked. I received an email from Dorthe Thomas from Pizza Hut in an attempt to rectify the situation. They said thank you for my feedback, and they would share my bad experience with their teams. They didn't offer a replacement or discount. Absolutely nothing but a thank you. Thank you for what? Burning my pizza and not offering me a replacement? Gee Thanks. ?
Food: 1
Service: 1
I ordered a tavern pizza from lorain OH, Cooper Foster store for delivery 2 nights ago. I opened my pizza to find the cheese dried up, and the crust was very dry and hard to chew because it was overcooked. I received an email from Dorthe Thomas from Pizza Hut in an attempt to rectify the situation. They said thank you for my feedback, and they would share my bad experience with their teams. They didn't offer a replacement or discount. Absolutely nothing but a thank you. Thank you for what? Burning my pizza and not offering me a replacement? Gee Thanks. ?
Food: 1
Service: 1
Love there food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
They delivered my pizza to the wrong location, which was not the address on my order number. The manager said it wasn't their problem and left me to deal with it.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I've been going to this location for years. Always a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Cheese Sticks, Breadsticks, Pepperoni Pizza
1. Wrong pizza given to me. Didn't notice until I returned home.2. Called store, spoke to manager, who claimed she was the one who filled my online order. Totally wrong , based on the order. She then PROMISED to rely my issue to her District Manager . Took my home address and said I would receive a $15 credit on next purchase. NEVER Received!
Atmosphere: 2
Food: 1
Service: 2
Very good pizza and wings today! The ease of the drive thru makes this Pizza Hut a favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 6 Traditional Wings, Pepperoni Pizza
Went there for personal pan pizza to go. Place wasn't busy and clerk and I had the best conversation. In fact I took my family (10) there for our Xmas get together. Best pizzas ever, service and server outstanding. Recommend this place highly
Vegetarian options: 3 of my family are vegetarians. They had many options available and loved there food
Atmosphere: 4
Food: 5
Service: 5
This is the one I order mostly of the time and my good always right on time and better of all hot and I like their sauce is really good but unfortunately not all pizza hut is the same as good as this one.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Fold Over, Marinara, Breadsticks, 14 Large Pizza, 12 Medium Pizza
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