California Pizza Kitchen at Legacy Village

Down 1 star for the last experience that we had. Some ingredients were replaced on my dishes due to unavailability of some of those mentioned on the menu. This being done without indicating us made us unrecognize some of our usually-liked-dishes at the venue. Adding to that, the onions on my pizza and salad had a bitter aftertaste, probably they might have been chopped and left open for long or gone stale. Despite indincating that something was not right about the food, neither the staff nor we could pin it down to the onions in the dish. Unfortunately, no replacements or price corrections were provided for the dish either, and we felt having saturated our visits to the venue over the last few months. This is otherwise a good hangout and has been one of our top favorites (some dishes are overpriced though), but we have decided to take a pause for few months before our next visit here.

Atmosphere: 4

Food: 4

Service: 4

Terrible food, terrible service. Should have walked out after asking our waiter for drinks after sitting for 20 minutes.

Atmosphere: 1

Food: 1

Service: 1

Came in for dinner with my mom, waited 30 minutes for drinks to be brought out. After nearly an hour of waiting we asked if our food was coming, the server then asked us to repeat what we ordered and said she would be back, and blamed kitchen staff for the wait. After 15 minutes of no one coming back to us, my mom ended up leaving and I stayed to speak with a manager. Our server did not put in our ticket until after nearly an hour of us waiting, and ended up getting our food to-go as it was nearly an hour and a half of us being there with no food and frankly, bad service. The manager however was extremely apologetic and accommodating, I have not had a problem at this location before, and our meals were comped. The food ended up being extremely tasty and well made and although we enjoyed it at home instead of a dine-in experience like we hoped, it definitely helped redeem the situation. Thank you to the manager on duty tonight for being honest with us and willing to fix our situation!

Atmosphere: 2

Food: 5

Service: 1

Ordered online directly through CPK. Arrived ~1:20 late (~2:30 after ordering). Pizza had clearly been done and sitting for an hour+ before pickup and longer before delivery. Delivery service may be cause of delay but since you owned the experience from ordering through delivery, it reflects poorly on your business.

Food: 3

Service: 1

Server was kind and attentive but we were made to wait for a table at 1:30pm when the restaurant was basically empty. Food was just ok. BBQ chicken salad was not great although the pizzas were decent. The place looks tired and definitely needs a deep clean. I haven't been here in a few years due to COVID, etc but I feel like it's not what it used to be, and not in a good way.

Atmosphere: 3

Food: 2

Service: 5

Showed up at 9pm and service was very good

We went for Father's day and had a very large party. The service was excellent given our large party. The food was good and fresh, however, disappointed that some of our favorites are no longer available.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Avocado, Garlic Cream Fettuccine, California

Dined in. Service was 10/10. Food 10/10. Which I found shocking considering the state of the restaurant. It’s so dirty that it ruined everything. Dust on the seats. Dust where they store the takeaway boxes. Broken plate. There’s also bugs right above where we were sitting and it wasn’t a small amount. Took a pic but it might not be clear (the black dots).

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: BBQ Chicken Pizza

This pizza is by far the best! We love visiting and our server was amazing. Since she has been there for 14 years, always sweet and helpful . 5 stars..

Atmosphere: 5

Food: 5

Service: 5

The live band was so fun everyone was enjoying themselves, from the oldest to the youngest at heart, dancing ? food drinks and even deserts from ice cream to cakes and pies. You really must visit and bring the family unless you don't want to have fun!!! Out of towners, travelers all are welcome, after all it's what makes Cleveland, Cleveland it's just part of our charm, what are you wanting for?

Atmosphere: 5

Food: 5

Service: 5

My mushrooms pizza was so good!! And the sangria flight drinks were perfect!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hawaiian

We used to love this place but not anymore. We ordered drinks(margaritas)and that came half glass we asked waitress and she told that they don’t have glass so she made it in big glass. We ordered Moscow mule and that was in copper cup but that was also half. Even the pizza was half done.Spicy cauliflower was worth of 11$ and small piece of 5 cauliflower only. Very bad service and no good food.

Avoid this place unless you want to be seated only to not be served. I walked out after sitting for 10 mins. Fyi the place was 90% empty at the time!!

This is a great place to eat. Sometimes they get crowded and there is not enough staff. But what place does when you are hungry?

Atmosphere: 5

Food: 5

Service: 5

Such a lovely place. Great healthy choices for kids available, dairy free and gluten free menu items available. And of course walking around the Legacy Village after a great meal is a huge bonus.

Atmosphere: 5

Food: 5

Service: 5