Wendy's

Name: Wendy's
Address: 660 E Aurora Rd, Macedonia, Ohio, 44056, US
Telephone: (330) 467-0686
Price range: $
Rating: 1.8

$ • Fast Food, Burgers

Hours:
660 E Aurora Rd, Macedonia
(330) 467-0686

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About Wendy's

Wendy's, a popular fast-food restaurant, has received mixed reviews from customers. The staff's behavior has been a point of discussion, with one customer praising the professionalism of an employee named Jessica, who ensured their order was complete. However, another customer reported a negative encounter with a rude and unfriendly manager. Despite these service issues, the restaurant is described as a new and nice location, though some concerns have been raised about the high prices. Overall, Wendy's appears to be a decent option for lunch and dinner, but there is room for improvement in providing a consistently positive customer experience.

Customers have shared their recent experiences, highlighting long wait times both inside and in the drive-thru. One visitor mentioned waiting 20-30 minutes and receiving a cold, dry single hamburger with burned edges, along with cold french fries that seemed to have been sitting out for a while. Another customer also pointed out the understaffing, which leads to delays, but noted that the staff members are generally nice enough. There was an issue with an order where a customer received a burger instead of an asiago chicken sandwich, despite requesting no tomato and ordering the correct meal. The customer expressed frustration over the long wait and the mistake, suggesting better communication and training could help improve service.

The restaurant is also known for its special menu items, such as the crabby patty meal celebrating 25 years of SpongeBob, which some customers enjoy. Overall, Wendy's remains a decent choice for those looking for quick meals, but service consistency and managing wait times could be improved.