They accidentally got my order wrong, but the guy at the front desk wearing a black shirt—possibly the manager—was extremely kind and professional. He fixed my order immediately, kept apologizing, and even insisted on giving me a free drink and a cookie. Amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
flavia cambon
Overpriced for what they offer
Atmosphere: 4
Food: 4
Service: 3
Connie Horn
Always loved Panera. Today my sandwich was wonky. The bottom slice was3/4 and the top was tiny. Diff to eat. It tasted great though.
Atmosphere: 4
Food: 3
Service: 5
Sara Miller
I’m not usually one to make reviews, but what I saw the other day was disturbing. I was helped by “Brad”. He made very offensive jokes to me, which was only funny to him. I brushed it off but then when I was waiting for my food, I saw how he was talking to the other employees… very condescending and bossing people around when he wasn’t even making the food. I noticed the distress from the other employees and I feel for them. I know how a toxic work environment can be and I hope Panera can see this and do something about it..
Atmosphere: 1
Food: 4
Service: 1
Michael Anthony
An excellent place for lunch. Quality of food is excellent and service very timely. Highly recommend this Panera location.
Atmosphere: 5
Food: 5
Service: 5
abrar chaudhry
Food service and friendly staff but they gotta take care of these weirdos who are parking like that all the time ... this is 4th time im seeing this month.
Atmosphere: 1
Food: 5
Service: 5
Aaron Carrico
I love coming ever morning for my tea and sometimes bagel or breakfast sandwich, the staff is always amazing! Just love when Peter is there he makes my day with his jokes and smile
Atmosphere: 5
Food: 5
Service: 5
Peter
Excellent service!
Sallie Troutman
They don’t answer their phone. I called at 10:30a and 2:30p. I even tried to call catering. The manager there said they get so many complaints about Deerfield not answering their phone! At one point, they just picked up the phone an put the phone down. I could hear their entire conversation about cheddar broccoli soup, but they never answered. That is a hell of a way to run a business! I would never place an order there. What if you get home and it is wrong? I expect much more from Panera!
They don’t answer their phone. I called at 10:30a and 2:30p. I even tried to call catering. The manager there said they get so many complaints about Deerfield not answering their phone! At one point, they just picked up the phone an put the phone down. I could hear their entire conversation about cheddar broccoli soup, but they never answered. That is a hell of a way to run a business! I would never place an order there. What if you get home and it is wrong? I expect much more from Panera!🙃
Bryan Witt
The drink I got tasted great, and I definitely recommend the place. Seemed well kept. I will say that the employee wasn't very friendly. Not unfriendly but a little distant.
Atmosphere: 5
Food: 4
Service: 4
Susie Christie
I have called there store 7 times and each time they have picked up the phone and hung up on me.
Service: 1
Liam Harmon
Brad was an awesome guy, he loved to crack jokes and is great at selling you on things. When you go to Panera ask for Brad. The atmosphere was loud with many kids but the food was phenomenal and staff was helpful, please give Brad a raise.
Filthy !
They accidentally got my order wrong, but the guy at the front desk wearing a black shirt—possibly the manager—was extremely kind and professional.
He fixed my order immediately, kept apologizing, and even insisted on giving me a free drink and a cookie. Amazing customer service!
Atmosphere: 5
Food: 5
Service: 5
Overpriced for what they offer
Atmosphere: 4
Food: 4
Service: 3
Always loved Panera. Today my sandwich was wonky. The bottom slice was3/4 and the top was tiny. Diff to eat. It tasted great though.
Atmosphere: 4
Food: 3
Service: 5
I’m not usually one to make reviews, but what I saw the other day was disturbing. I was helped by “Brad”. He made very offensive jokes to me, which was only funny to him. I brushed it off but then when I was waiting for my food, I saw how he was talking to the other employees… very condescending and bossing people around when he wasn’t even making the food. I noticed the distress from the other employees and I feel for them. I know how a toxic work environment can be and I hope Panera can see this and do something about it..
Atmosphere: 1
Food: 4
Service: 1
An excellent place for lunch. Quality of food is excellent and service very timely. Highly recommend this Panera location.
Atmosphere: 5
Food: 5
Service: 5
Food service and friendly staff but they gotta take care of these weirdos who are parking like that all the time ... this is 4th time im seeing this month.
Atmosphere: 1
Food: 5
Service: 5
I love coming ever morning for my tea and sometimes bagel or breakfast sandwich, the staff is always amazing! Just love when Peter is there he makes my day with his jokes and smile
Atmosphere: 5
Food: 5
Service: 5
Excellent service!
They don’t answer their phone. I called at 10:30a and 2:30p. I even tried to call catering. The manager there said they get so many complaints about Deerfield not answering their phone! At one point, they just picked up the phone an put the phone down. I could hear their entire conversation about cheddar broccoli soup, but they never answered. That is a hell of a way to run a business! I would never place an order there. What if you get home and it is wrong? I expect much more from Panera!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They don’t answer their phone. I called at 10:30a and 2:30p. I even tried to call catering. The manager there said they get so many complaints about Deerfield not answering their phone! At one point, they just picked up the phone an put the phone down. I could hear their entire conversation about cheddar broccoli soup, but they never answered. That is a hell of a way to run a business! I would never place an order there. What if you get home and it is wrong? I expect much more from Panera!🙃
The drink I got tasted great, and I definitely recommend the place. Seemed well kept.
I will say that the employee wasn't very friendly. Not unfriendly but a little distant.
Atmosphere: 5
Food: 4
Service: 4
I have called there store 7 times and each time they have picked up the phone and hung up on me.
Service: 1
Brad was an awesome guy, he loved to crack jokes and is great at selling you on things. When you go to Panera ask for Brad. The atmosphere was loud with many kids but the food was phenomenal and staff was helpful, please give Brad a raise.
Atmosphere: 4
Food: 5
Service: 5
They do not professional
Atmosphere: 2
Food: 1
Service: 2
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