Customers` Favorites
“My family and I stopped at the Riverview while driving through Fly and the food and service were excellent. Recommended for anyone driving along the Ohio River Scenic Byway.”
Customers` Favorites
“great food,service and prices”
Customers` Favorites
“good food ,good atmosphere”
Customers` Favorites
“The food is amazing I highly recommend the pepperoni rolls The staff is nice an friendly”
Customers` Favorites
“It's good food but the big problem is that they done away with dine in and went to carryout only
Parking: Only about enough room for maybe 5 cars and it's tight when lot is full”
Customers` Favorites
“Can't comment on how it is now(after the pandemic), as we drove 30 minutes for dinner and they were closed. Google and their website said they were open until 10p.m. we arrived at 8:54 and the place was empty besides(what appeared to be)the 7 or 8 employees looking out the windows at us sitting in the parking lot. So we called and the dining room was closed. They said "it's the slow season so they close early, if they aren't busy." Having worked in the restaurant business for MANY years, I have SO MANY issues with this entire situation. Don't know that we'll be back, we had a similar experience prior to the pandemic, but hadn't checked the website for their current hours beforehand, so I chalked that up as our own fault. . .and figured out quickly there was no rhyme or reason for their hours and they changed what seemed to be daily. Therefore I was sure to check before we left the house and we still got screwed. This time left a bad taste in my mouth. They have to be the only restaurant in history to refer to the holiday season as a "slow time".”
Customers` Favorites
“extra thick milk shake and I love there french frys and the ever best peparoni rolls thank you tasty freez”
Customers` Favorites
“They are great and will fix any problems you may have if you ask”
Customers` Favorites
“Always fast and friendly service”
Customers` Favorites
“I travel for work so I see a lot of Subways for my lunches. And this has to be the absolute cleanest Subway I've been to. The two men that were working were so polite.”
Customers` Favorites
“This visit today was the second time I’ve ever been here at the Fort but it was the first time I had any of their food. We left before eating years ago but decided to give them another shot. Upon entering the establishment I was greeted not by the staff which looked sparse and too engaged in what they were doing to notice us, but instead by the smell of the pizza oven accompanied by a hazy smoke filled atmosphere that seemed to linger our entire visit. We chose a seat as far away from the kitchen as possible since that seemed to be the source for low visibility in the dining room that began to irritate my eyes. A young lady gathered menus for us and took our drink orders which she filled as she allotted us additional time to browse over the menu choices which seemed to be never ending. She arrived with our beverages and took our order. I asked about how long do you anticipate it will take to prepare our meals as we were trying to make the Ferry before it closed at 6 pm. She indicated she had a few call in orders that came in but since we were the only dine in patrons other than one lady in a corner booth that it shouldn’t be long at all. We sat and talked as we listened to the phone ring non-stop as delivery drivers shuffled in and out of the building and customers walked in and picked up their orders and departed. That short wait was well over an hour before she finally arrived with our order which was a Philly steak sandwich with a side of beer fries, a roast-beef sandwich and chips, a Caesar wrangler with chips and a calzone. She refilled our drinks as we began to eat and returned a few minutes later and asked if we needed anything. I requested mayonnaise and Italian dressing on the side when I ordered and requested it again. We also needed utensils to cut the calzone and spread the mayo on the Caesar. BBQ sauce was also requested for the Philly. She left and by the time she returned I had finished my Caesar and no longer needed the mayonnaise or Italian dressing. She did apologize for taking so long but added she had to make the BBQ sauce.( it was a blend of sweet and spicy ingredients, really good). We again asked for the utensils to cut the calzone and she quickly obliged. The food was delicious and served hot. My favorite was the Caesar Wrangler however they did oven bake the lettuce which it then had to be removed as it withered to a brown gelled slimy mess. The service was not at all what it should have been as it took about 2 hours and we had no shot of making the Ferry Ride. The hostess/waitress/cook /cashier was doing the best she could as she had just started a couple days ago even though she had worked there in the past. She was definitely over tasked in her duties and responsibilities which reflects poorly on management. There didn’t seem to be enough help or the duties need to be distributed differently. The smoke filled dining room also reflects poorly on management/owners. Nobody wants to eat in a smokey room for an hour or two let alone an employee forced to be in one for an entire shift. As a customer you don’t receive a bill brought to the table so you can verify the charges and calculate gratuity like most reputable establishments. Instead, you wait at the register as the cashier plugs in numbers for food items and arrives at a final verdict which the customer has no idea if the total is correct or flawed with errors. The customer then holds up the line as they decide on a tip amount as other customers stand in line and wait. We left the restaurant feeling sorry for our waitress/cook/cashier as we left her a large tip but looking on the bright side of things at least she didn’t have to answer the phone too.
Parking: Street parking is available however had to do a U-turn at the intersection as all the parking was on the other side of street.”
Customers` Favorites
“Paige has done a great job with that store. It is always clean. The service is always great with a smile. I think the store needs a remolded but the ppl make that business.
Parking: It has a big clean parking lot. You pay nothing to park there. Just no big trucks overnight.”
Customers` Favorites
“A very clean restaurant with good customer service. It takes a little bit to get your food sometimes but that's because they make it fresh and I never mind the wait.”
Customers` Favorites
“Morning staff is on point very friendly and polite and quick. Their night shift seems to be getting better my wait time in the drivewmthru was not nearly as long as it used to be and better proportions.”
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“This place e is the best!!! A wonderful friendly atmosphere, with the absolute best fries. The owner and staff have to be the friendliest people on earth. I eat here almost daily through the week , since I'm working out of town in New Mat .. I highly recommend this place for a great lunch and great conversation.”