$ • Coffee Shops, Donuts

2739 Medina Rd, Medina
(330) 721-8271

Take-Out/Delivery Options

Dunkin' Donuts Reviews

2.3 (51)

I've been to this Dunkin' a few times. The poor girl at the front counter is always up there by herself with no help. She is always polite and apologizes for the wait. This morning it sounded like there was a party going on in the back. There was loud laughing that could be heard through the store and the lobby had quite a few people in there waiting for their orders. It would nice if they could get some help up front and less partying in the back.

Been coming here for a while! Past few times there’s been a rude girl on register who will basically reprimand ME bc they are out of something i ordered online. I’ve never been rude in return nor have given any problems, but she is just nasty from the get go. I believe her name was Kaitlyn, also heard her being rude to other customers who were just trying to get food, some of which were children. Not okay.

Oh god the tension in the air could cut glass. The manager was being very rude to the employees but the employees very clearly did not want to be there. Unfortunately the customer service was less than ideal. :(

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Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5AM - 9PM
Sunday 5AM - 9PM
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