Food and service were and they have a good variety of food. Only think I didn't like was that we had a reservation and they took the walk ins ahead of of.
Jay Hall
Really Good
Shelly
Love this place. Caleb was phenomenal very welcoming great service
Krista Harper
We had a great experience at the Mentor BJ’s! Our server was Diane F., who was so welcoming, attentive, and such a joy to have! She provided great service while having multiple other tables. Having a good server adds to the positive atmosphere of a restaurant and it was very nice to have. Thanks Diane!!!
Kandi Tackett
First and last time there. You would think with the prices, the food and service would be a lot better. There was 7 of us. All the food was served but mine. I ordered the ribeye. When it finally came out it was literally a rare steak that looked like the cooks forgot to put on the grill and tried to rush it. According to the waitress they don't cook their steaks rare. I beg to differ. I had to send it back. The server never once came and asked us if we wanted refills on drinks, nor prebussed the table. When she did finally come to our table, everyone from the group had already left, except for me. I don't recommend this place at all.
Yvonne Reed
Waaaay to dark inside. Food was okay. Service okay. Whole experience okay.
Keith Rose
Very nice, just to expensive for us.
Ashley
I was stressing out on where to go for mother's day a lot of places were already booked out in advance, I was able to get a table of 5 and had 3 unexpected guests come. The staff was so understanding and was able to make it happen for us. The waitress was so awesome I wish I remembered her name but she was very personable. My mom has had a really rough year and I finally saw her smiling today. Thank you so much for accommodating us and making it a day to remember! You have just gained a lifetime customer ❤️
Talia
We had an amazing dinner last night! Diane was amazing and very accomodating. We will be coming back to dine with her!
Renee
Food is overpriced cafeteria food. Boneless wings came out with no sauce my sons burger was like a hockey puck
I arrived wit reservations..only waited 5 mins and was seated ..service was amazing food came out in timely manner...and tasty..prices was a little pricey..but over all I will be back
Travis
Valentine's Day dinner , we made reservations for 730 for a party of 5 . We did not get seated until 750. When the food arrived 40 minutes after the order was taken , IT WAS COLD! My daughter's mini corn dogs were FROZEN STILL! OVERALL TERRIBLE EXPERIENCE EVEN CONSIDERING THE BUSIER THAN USUAL . MY FIRST TIME WAS AND WILL BE MY LAST TIME AT THIS ESTABLISHMENT
Bryan
One of the worst dining experiences we have ever had and our last 4 months ago was pretty bad. My wife's food was burnt after 40 mins of waiting for our food. Then to fix it after another 30 min wait (over an hour for a med. Temp cheeseburger and fries) we it took it to go. Since everyone one else was done. The only manager visit was when our food was literally delivered, no chance to try, and she wanted to know if our food was delicious. Had to ask the mangers name since she would not return your table. Not a care in the world about the anything. This is the second time in a row for an awful experience. Our last visit. I will also share when we ordered there were 10 tables sat in the whole restaurant at 5pm.
Opentable Diner
We had a few menu problems. They didn't have the beer my friend wanted. Believe me why is this called a brewery if you dont have the beer you want?? They didn't have pork chops I wanted and that was a special this day. They ran out of baked potato. Also was another thing I don't recall right now. We made a reservation and still had to wait. So what is the reason for the reservation?? We had good service and thank God for that!!!! It was not a pleasant visit. You will not be getting a good review in the restaurant magazine. You failed on so many ends. Very discouraged. We will not be back and neither will our friends as well as family. Who knows how many others will not be going from bad reviews.
Sarah Donnelly
Took almost 2 hours to get our food and wasn’t even checked on during that time. Worst restaurant experience we’ve had in a while. Do not recommend. Edit: walked out after 2.5 hours.
Food and service were and they have a good variety of food. Only think I didn't like was that we had a reservation and they took the walk ins ahead of of.
Really Good
Love this place. Caleb was phenomenal very welcoming great service
We had a great experience at the Mentor BJ’s! Our server was Diane F., who was so welcoming, attentive, and such a joy to have! She provided great service while having multiple other tables. Having a good server adds to the positive atmosphere of a restaurant and it was very nice to have. Thanks Diane!!!
First and last time there. You would think with the prices, the food and service would be a lot better. There was 7 of us. All the food was served but mine. I ordered the ribeye. When it finally came out it was literally a rare steak that looked like the cooks forgot to put on the grill and tried to rush it. According to the waitress they don't cook their steaks rare. I beg to differ. I had to send it back. The server never once came and asked us if we wanted refills on drinks, nor prebussed the table. When she did finally come to our table, everyone from the group had already left, except for me. I don't recommend this place at all.
Waaaay to dark inside. Food was okay. Service okay. Whole experience okay.
Very nice, just to expensive for us.
I was stressing out on where to go for mother's day a lot of places were already booked out in advance, I was able to get a table of 5 and had 3 unexpected guests come. The staff was so understanding and was able to make it happen for us. The waitress was so awesome I wish I remembered her name but she was very personable. My mom has had a really rough year and I finally saw her smiling today. Thank you so much for accommodating us and making it a day to remember! You have just gained a lifetime customer ❤️
We had an amazing dinner last night! Diane was amazing and very accomodating. We will be coming back to dine with her!
Food is overpriced cafeteria food. Boneless wings came out with no sauce my sons burger was like a hockey puck
Restaurantji Recommends
I arrived wit reservations..only waited 5 mins and was seated ..service was amazing food came out in timely manner...and tasty..prices was a little pricey..but over all I will be back
Valentine's Day dinner , we made reservations for 730 for a party of 5 . We did not get seated until 750. When the food arrived 40 minutes after the order was taken , IT WAS COLD! My daughter's mini corn dogs were FROZEN STILL! OVERALL TERRIBLE EXPERIENCE EVEN CONSIDERING THE BUSIER THAN USUAL . MY FIRST TIME WAS AND WILL BE MY LAST TIME AT THIS ESTABLISHMENT
One of the worst dining experiences we have ever had and our last 4 months ago was pretty bad. My wife's food was burnt after 40 mins of waiting for our food. Then to fix it after another 30 min wait (over an hour for a med. Temp cheeseburger and fries) we it took it to go. Since everyone one else was done. The only manager visit was when our food was literally delivered, no chance to try, and she wanted to know if our food was delicious. Had to ask the mangers name since she would not return your table. Not a care in the world about the anything. This is the second time in a row for an awful experience. Our last visit. I will also share when we ordered there were 10 tables sat in the whole restaurant at 5pm.
We had a few menu problems. They didn't have the beer my friend wanted. Believe me why is this called a brewery if you dont have the beer you want?? They didn't have pork chops I wanted and that was a special this day. They ran out of baked potato. Also was another thing I don't recall right now. We made a reservation and still had to wait. So what is the reason for the reservation?? We had good service and thank God for that!!!! It was not a pleasant visit. You will not be getting a good review in the restaurant magazine. You failed on so many ends. Very discouraged. We will not be back and neither will our friends as well as family. Who knows how many others will not be going from bad reviews.
Took almost 2 hours to get our food and wasn’t even checked on during that time. Worst restaurant experience we’ve had in a while. Do not recommend. Edit: walked out after 2.5 hours.
Atmosphere: 1
Food: 1
Service: 1
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