Five Guys

9180 Mentor Ave, Mentor
(440) 205-1750

Recent Reviews

Jeff F

So I walked in for a DoorDash and it was not busy. There was 4 people working and not one of them asked me who I was here for or if I was here for a pickup, they just kept talking about their own stuff. Not professional and how you operate a business. You ask if a person has been helped just to make sure.

Grizelda Brown

I love the way I can customize my burger for no extra money.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hot Dog, French Fries, Hamburger

Amber Massey

Love me some 5 guys. Burgers were awesome. All the way is the only way! Milk shakes are totally worth the splurge. They were fairly busy but still fast and nice! Can't wait to return.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger

P Ley

What can I say it's five guys. Little pricey but you know what you are

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Cheeseburger

La La

Food is so good!!! But sad you don't have malts anymore!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, French Fries, Regular Cajun Fries, Cheeseburger

NurseNat 22

Service at this location on our visit was slow. Overall, the food was good. I always enjoy Five Guys!

Atmosphere: 3

Food: 4

Service: 3

Nick Kaczur

Five Guys always prepares great food consistently. Good service and clean location. Impressed by the young man going out of his way and cleaning under the soda machine after a spill.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: French Fries, Cheeseburger

Jim Coyne

Marie Jane Simmons

This place is one of the absolutely disgusting burger joints I've been to.The food is arguably some of the worst I've had in a while. I love the fresh potatoes used for the french fries, but they are burnt beyond taste then overly salted to cover it up. Almost inedible. I got a regular cheeseburger with ketchup, light mayo, light mustard, and lettuce. When I got my food the cheeseburger was squished almost flat. The bun was almost burned on the inside. Practically no mayo and they didn't even put ketchup on it. The lettuce was falling out at every chance due to it being so flat. And all the mustard was placed in one place, not spread out. The meat was the only good part of the burger, and even that had no seasoning. This meal was bland at best. If you count burnt as a seasoning, then it was seasoned well.Service wasn't terrible, but also wasn't good. The cashier gave maybe one smile, not really the best customer service attitude. It almost felt like they didn't want to be there in the first place.The restaurant was dirty but also wasn't clean. Most tables looked clean, but a lot of them looked like they weren't cleaned for a while. I cant say what the bathrooms looked like, but if the dining room was anything to guess by I'd say it was very clean. The soda dispensers looked like minimally clean, as well as the condiments station. I find it highly unhygienic for the peanuts to be out and self serve. With Covid just passing and in some cases still around, I just think that it's a good way to spread sickness.The atmosphere of the restaurant was just as bland as the food. Not much to criticize, but also not much to praise.This place is not worth the money me and my partner paid. Definitely won't be coming here again. I should have known it was going to be terrible, I've never heard of a great Five Guys review nor recommendation.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheeseburger Combo, French Fries

Rick Tabar

1000th

Atmosphere: 5

Food: 5

Service: 5

Blake Spaman

Still a solid burger but those prices. $38 for 2 burgers, 1 order of fries, and 2 fountain drinks. With a price tag like that, it takes a lot of balls to ask for a tip. They have a lot of balls, they asked for a tip. I think I’ll find a fresh, healthy option that’s easier on the wallet and waistline next time.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Bacon Cheeseburger, French Fries

Logan Julian

Expensive for burgers and fries wouldn't say it's worth the price it isn't bad just

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Cheeseburger Combo, Bacon Cheeseburger, French Fries

Sharon Terry

Love their burgers and fries!!! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Cheeseburger, French Fries

Phil Metz

Great food just a bit

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries

Jessica Mcclain

One of the best burgers in the

Atmosphere: 4

Food: 5

Service: 4

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