Jersey Mike's Subs in Mentor

“So I ordered about 2 hours ago before coming back and my sandwich got made with the wrong topping. I'm not too mad about it because I love ordering from you guys and I also work at the Domino's in town so I understand things happen when you're busy. One thing that I wasn't happy with was watching a customer come in and pretty much flip out at the employees here for simply the way that they responded to her about her order. She simply couldn't understand things that can happen when businesses go through a lot of business in a short time span. The staff here is awesome and wonderful no matter what that lady says. There's a reason why I order from you guys almost every week.“

“We came late, right before close, and were warmly welcomed in by Lori. She told us to take our time when we said it was our first visit. McKenzie came out from the back to take our order and was incredibly friendly. She made sure we knew we were still welcome to sit in if we preferred. It was such a rare and outstanding experience I had to ask for their names to leave a review! 👏🏼 Food is great, too, and store was clean.“