McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
7700 Reynolds Rd, Mentor
(440) 946-9492
About McDonald's
Customers' Favorites
Mcflurry with M&M's Candies
Quarter Pounder Hamburger
New Quarter Pounder
World Famous Fries
Chicken Mcnuggets
Sausage Burrito
French Fries
Filet-O-Fish
Mcchicken
Big Mac
McDonald's Reviews
Ratings
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 11PM |
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McDonald's offers a mixed experience. While some customers are impressed with the amazing service and friendly staff, others have encountered disappointments such as long wait times, missing items in their orders, and rude service. Despite the ups and downs, the fast-food restaurant seems to have potential for improvement in terms of consistency and customer satisfaction. The exceptional service provided by a staff member named Stacy has been particularly noteworthy and appreciated by a large family group. Recently, customers noted that breakfast items, including biscuits, are good, though some find the biscuits not warm enough. The new chicken wrap is loaded down with too much ranch, and many suggest getting it on the side. There are several new employees, which may cause some stress during training. Some customers wish the cashier was friendlier, as this would improve their experience. Others mentioned waiting over 10 minutes on drive-thru orders multiple times, highlighting issues with wait times. Overall, the staff's effort is recognized, and the location continues to strive for better service and consistency.