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Customers` Favorites
Customers` Favorites
“We go multiple times a month when it's open. It's just that good. I recommend the walking tacos, coneys and chocolate shakes. Everything is consistently good unlike most restaurants these days.“
Customers` Favorites
“The food was good, the service was better!“
Customers` Favorites
“Delicious food and friendly service“
Customers` Favorites
“Love the Lil Goodie Shop good ice cream and friendly staff!!!!“
Customers` Favorites
“What a delightful coffee shop! Lots of delicious options. I had the Cinnamon Chip Muffin, Hazelnut coffee and took home an Almond croissant. They have sugar free and gluten free options, too! Scrumptious. Chill and friendly atmosphere with good service. Local art on display and community feel. Easy parking. I highly recommend.“
Customers` Favorites
“Great restaurant. We we're greeted and seated immediately. Everything about this pizzaria is top notch. The pizza is probably the best we've had in the area and the prices very fair considering the high quality of the food. Atmosphere was very warm as the staff. Free parking is plentiful and close for anyone that has a handicap restriction. Enjoy!!!“
“**updating my original review from December ‘24. West Side management has reached out and shared that this previous manager is no longer working there. Our deposit was refunded and we all agreed communication could have been better. I appreciate their understanding and follow up. We enjoy the times we have had at the brewery and look forward to getting back again soon.
This one star is solely for the Management of West Side. I’ve been here more times than I can count, from random drop ins for a beer, organized network happy hours to birthday parties. My family invested in the original start up back in the day. They were one of my first places to check out when throwing my mom’s surprise 60th Birthday party. The booking process was fairly simple.. I would have appreciated more communication from management when booking but in today’s world I have very low expectations with customer service.
Day of the party came and I booked 3 extra hours for time to set up and make sure the space was ready. I made sure to introduce myself to all the staff from the kitchen manager, bar tenders (they were good) and taproom manager. Everyone was aware I was the organizer of the event and to reach out to me during for anything.
Party was great! My mom was surprised and it seemed like everyone was very comfortable in the two rooms we rented ($30/hr for 2 rooms from 4-11). I reached back out to the taproom manager for my $100 deposit back & received the unprofessional response attached. I did realize once we arrived at the party that my balloons had confetti inside of them which confetti is not permitted. Balloons are permitted though so unless we went around popping all of them there was no issue in my eyes. I did immediately asked for a broom so I could manage any mess during the party (which there wasn’t). I stayed after with my husband, mother (birthday girl), dad, and cousins to clean everything up spotless.
The second issue was around our guests eating food from the party next to us. This was one couple (65 years old) that got confused & didn’t realize this was not our party. We took over 80% of the party space so it wasn’t clear to them that there was even another party nearby not a part of us.
The fact that no one from west side even brought this to my attention is ridiculous. I would have happily apologized to the other party and purchased food for them to make up for what had happened.
From start to finish Colin at West Side has not been helpful and has been extremely rude. I feel like I need to blame the kitchen staff as well for not communicating at all.
Sadly I would not recommend West Side for any future events. They didn’t feel welcoming and seemed bothered by the 3 children there (out by 9PM) that were very well behaved & enjoying themselves.
The 30+ Cincinnati Firefighter brotherhood that attended is also disappointed to hear how this was handled and won’t be having any future meet ups here.“
Customers` Favorites
“BEST FOOD“
“Excellent variety of brews, all are AWESOME.“
Pet Friendly • $
“Chocolate Cheesecake on a stick 😋 Many different flavors to choose. Makes an elegant desert!“
Customers` Favorites
“Great customer service and everyone is friendly“
Customers` Favorites
“Great place for a quicker bite!“
Customers` Favorites
“I really love this Starbucks location! They always play great music (not pop unlike the Starbucks's on UC's campus) and the staff are hardworking and nice. The bathrooms are always clean and the atmosphere is great. It's the perfect place to write papers and “
Customers` Favorites
“All the food is Devine! Charley’s Rocks!“
Customers` Favorites
“Great Trotta’s Special Hoagie and pizza!!“
Recommended
Customers` Favorites
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“Small town cafe with good food. Friendly staff with good service. We'll be back. I had the members only club sammich, smoked turkey, ham and bacon with lettuce, tomato and gouda cheese on a toasted brioche bun. My wife had the Luau wrap; chicken tenders, pineapple, avocado chunks with BBQ sauce. We both opted for the tortilla soup instead of fries. Good call. Doup was excellent with the right amount bite.
Wheelchair accessibility: Yes.“