Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
6860 Pearl Rd, Middleburg Heights
(440) 586-6685
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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The Chipotle on Pearl Rd in Middleburg Heights is by far the Best! The food was fresh and delicious and perfectly prepared. But the best part was the excellent customer service from Charmay!!! 7-28-23
I went into chipotle this afternoon for a bowl. Ive recently been diagnosed with celiac disease. I politely asked the associate if he would change his gloves for me. Usually I get a look of pure annoyance , but instead he not only got new gloves he thoroughly washed his hands. As I went down the line with my order and got to the second associate by the veggies- he also changed his gloves and even got me fresh containers of the salsa and lettuce so he wasn’t using the ones on...read full review
Went to chipotle tonight after a long day. I normally order double white rice an when the kid put the rice in it literally looked like a kid sized serving. When I asked for more he literally told me he wasn’t allowed to give me extra because they are running out. So I basically sucked it up an kept going down the line. I asked for double chicken and was met with one scoop of chicken with maybe a few extra pieces thrown on. How do you expect people to pay extra servings when...read full review
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 8PM |
Chipotle Mexican Grill is a convenient spot for pick-up orders, located in a great area with a team that usually provides friendly and efficient service. The kitchen ensures fresh items are available, and the line employees are skilled in preparing food. This location stands out for its cleanliness, with every worker wearing gloves, including the cashiers. Customers have noted that the staff is engaging, and while some have experienced robotic interactions, they consistently deliver delicious food. The restaurant is known for its amazing offerings, especially the guac, which many believe is exceptional. Though there have been mentions of poor customer service in the past, overall, the restaurant is recognized for serving reliable portions and getting orders right every time.