Dunkin'

Name: Dunkin'
Address: 1041 E Lincolnway, Minerva, Ohio, 44657, US
Telephone: (234) 575-1710
Price range: $
Rating: 3.2

$ • Coffee Shops, Donuts

Hours:
1041 E Lincolnway, Minerva
(234) 575-1710

Menu Order Online

About Dunkin'

This Dunkin' location receives mixed reviews focused on its service and food. Many customers praise the friendly, kind, professional, knowledgeable, and respectful employees, noting the service is super fast, quick, and chill. The beverages are called great, with specific praise for a large sweet tea made well. The food is considered fresh, with cream sticks receiving no complaints, though a latte had an aftertaste and there was an issue with a burnt bagel.

However, several reviews cite problems with management. One manager was described as unprofessional, talking down to employees, complaining on the phone, and scolding team members for helping customers, which hurt the fun atmosphere. Another was focused on drive-thru times instead of customer service. A specific disappointment was not receiving pup cups, which are whip cream and a donut bite, leaving two sad pups. Despite the inconsistencies, some customers prefer this location over others, calling it their fav and driving further to visit because the team is much kinder.