Panera Bread

5477 New Albany Rd W, New Albany
(614) 855-8701

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Recent Reviews

Food was ok, I ordered the spicy steak asiago bagel stack, I don't understand the hype but it was whatever. But the service was phenomenal, Zach, the cashier, was amazing, one of the sweetest kid's I've met in a while, and the person who made my food, Ethan, was really helpful after I told him about my allergy to tomatoes. He changed gloves and washed his hands in front of me! Great service, ingredients could be better, and I'll make sure to visit again!
This Panera is the definition of an average experience. The prices are quite high for what you get (e.g. the fruit cup is a prepackaged 4oz cup that costs 3.99) and the quality of the food is weak (the aforementioned fruit cup had some very sad looking/tasting fruit). Nevertheless, the restaurant was quiet and clean and the service was quick. They also have very few GF options.
So, get this… I’m snuggling down with my delivery from Panera's, getting ready to chill, eat good, and watch a good movie…right then, “Baaaaam!”🫨 Lo and behold I get an incomplete order. Now! I’m ‘Hangry’ 😡 and ready to cry lol!😵‍💫…So, I placed a HUNGRY call to the manager🧔🏻and ended up chatting with Lance who calmed me down 🧘🏼‍♀️and took great care of the situation! I must say even though the meal was incomplete it was still...

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