Starbucks Coffee Company
$ • Coffee Shops
Hours:
5371 New Albany Rd, New Albany
(614) 745-6836
About Starbucks
Customers' Favorites
Starbucks Reviews
Today while I was in the drive thru line and had already ordered, my 4 y.o. threw up violently in the car. I pulled out of line and called into the store to tell them why I was no longer in line. They still brought my drink out, told me not to worry about it, and she said, "I hope your day gets better."So sweet and excellent customer service. The coffee was exactly what I needed after the clean up was done too!
Last time I’ll ever visit this store for a Nitro Cold Brew, they have the same DM as Reynoldsburg who won’t let customers upsize the nitro cold brew cup, (I do this to add extra sweet cream) only 2 stores in Columbus that do this, & if this was a corporate rule then you wouldn’t be able to change the cup size in the app. The one store said they could give me a separate venti cup with the extra sweet cream in it, just not with the cold brew itself, okay so now you have two...read full review
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company at Lily’s Corner in New Albany, Ohio, offers a welcoming and consistent experience for customers. Visitors frequently mention the friendly staff, with employees like John providing polite, professional, and efficient service. John is noted for being focused, attentive, and trustworthy, making customers feel comfortable and appreciated. The coffee served is consistently good, with many describing it as excellent and better than usual, often tasting like they have avoided a problem or found something just right. Customers appreciate the place’s calm atmosphere, even when busy, as everyone moves along smoothly and under control.
The reviews highlight memorable moments that add a special touch to visits. For example, a couple sitting by the window shared a long, committed kiss, which was unexpectedly interrupted when her dentures fell out—yet they finished their moment calmly, showing the relaxed and accepting environment of the place. Another customer recounts a spontaneous, kind gesture from a barista who poured kindness into them, reminding that genuine kindness still exists in the hectic world. There is also a lighthearted story about a kiss that wasn’t meant for the reviewer, which remains a humorous memory.
Overall, customers value the consistency, kindness, and professionalism of the staff, along with the quality of the coffee. Whether visiting for a quick drink or enjoying a moment of connection, Starbucks at Lily’s Corner provides a reliable, warm environment where good service and good coffee make each visit memorable.