Customers` Favorites
Customers` Favorites
“Prices will always be my issue with Panera, but it has a great working atmosphere and the staff is very friendly. Their food is tasty, however when I can go to a sit-down restaurant, be served, and leave a tip for less than the cost of a pick2 and a drink at Panera there is a problem.“
Customers` Favorites
“I was in the mood for a proper comfort food breakfast. So I went on down to Scenna’s Family Restaurant in Niles, Ohio. This is the quintessential cozy Ohio restaurant for sure. I loved my waitresses, she had a southern Ohio accent for sure & was just the sweetest. My seating options were tables, booths or at the counter, I chose a table. I ordered “The Mess” a big omelet with everything in it. I also order 1 buttermilk pancake & toast. I love real buttermilk pancakes, my waitress said I wouldn’t be disappointed, I was not. The pancake was awesome, such a nice size & unbelievable tasty. The Omelet was huge, I couldn’t finish it, I’ll finish it up tomorrow. I did take advantage of the bottomless cup of coffee, my waitress was on point every time it got a little low. I really enjoyed my morning here, the atmosphere was just a down home feel. You really have to have a meal here, I promise you won’t be disappointed.“
“Just finished a delicious lunch (Turkey burrito) and it was awesome! Just the right amount of turkey meat, stuffing and mashed potatoes (cranberry sauce with walnuts ??? and the gravy was full flavor)We'll definitely returning to try other items from the menu.“
Customers` Favorites
“Delicious food, always fresh and hot. No complaints on seasoning or anything. It's Chinese food, and it hits the spot. Highly recommend their Orange Chicken. I'm the type to get something over and over again until I'm sick of it, and this is definitely that dish for me. It is DELICIOUS! The workers are well mannered and appreciate your business. That's hard to say for other Chinese/Asian restaurants in the area, but Chef Chen has a new patron in me.Parking: Not really hard to find parking, but around lunch/dinner, their parking area can fill up, making it hard to find a place to park. But I guess you could park along the building.“
Customers` Favorites
“Everyone was kind, helpful, and friendly to me and my Dad who has vascular dementia. I gave them a $50 tip for all the young ladies that helped us. Much appreciated. Hazelnut coffee was delicious ?. Fuji apple salad always delicious ?. My Dad's grilled cheese was also very good. He also got chocolate milk.Parking: Plenty of parking places.Wheelchair accessibility: Doors are wide and open easily.“
Customers` Favorites
“Store Review: Panera Bread in Austintown ??I have visited this Panera Bread location 6-8 times within the last two weeks, and overall, I really enjoy eating here. The food is consistently delicious, and it's always the same quality every time I order. The cleanliness of the establishment is also commendable. ??️However, I would like to point out an area that could use some improvement, which is the attitude of the at the drive-in window employees. While some staff members are friendly and engaging, there are others who seem distant and unresponsive. Which I understand why It should be two people at the window because when the line become busy the newer employee seems very overwhelmed. There have been instances when I had to double-check to ensure they heard me when I requested my sandwich to be toasted and once, I got it, the sandwich still was not toasted after the rep kept saying okay, okay and okay he got 1 thing right in that order. Sometimes, this instruction didn't seem to be inputted during the ordering process. As a result, once I reached the window for payment, it became challenging to get their attention. This delay in communication led to an extended wait time, which I personally find inconvenient. On three occasions, my sandwich was properly toasted, but there was one instance when my order was completely wrong. Despite my overall liking for Panera Bread, I went along with it. ?♀️?Moreover, it is not efficient when the staff only goes over the order at the window, right before taking the payment, and then remains silent/unseen until they hand over the bag of food. This process becomes even more inconvenient when fresh food needs to be prepared, as it causes a delay for the car behind us, which can take an additional 5-10 minutes to fix an order error. The friendliness seems to fade after the initial greeting on the intercom, and it feels like a transaction rather than an engaging experience.Additionally, there is a lack of initiative to offer items like extra napkins or ask if anything else is needed. It would be great if the employees could maintain a check in since the wait is over 5 mins most times it would help ensure that customer satisfaction is prioritized. Perhaps an employee meeting addressing attitude at the drive thru window and the overall mission of the company would be beneficial to keep everyone focused on the same goal. ??On a positive note, the quality of the food is fresh, with most the time generous portions depends on who's working. However, there have been a couple of instances when the tomatoes were overly ripe and I had very little turkey this last order on 2/6/24 this is this the first time, be still 12.99 is an eye turner when you are missing most of the meat on a Turkey BLT lol... Moving on! Apart from that, the food has always been served fresh and in great portions. Taking all these factors into consideration, I would give this location a rating of four stars. The curb appeal is consistently well-maintained and visually appealing.I believe that if the new employees are hired with the right attitude and some check-ins (lol) , it will encourage more repeat visits from customers and attract new ones. Please note that this review is based on my personal opinion and observations during my visits over the past two weeks 10 visit in 11 days. ??No Tukey, on my Tukey sandwich on day 10th it's time to move on for a while.Thank you for taking the time to read my review. I hope this feedback can contribute to the continual improvement of Panera Bread. ??Best regards,Epiphany D.C Queen“
Customers` Favorites
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“great portions. No suprises when it comes to great flavor. New choices periodically on a (Clean) menu. Reasonable prices for their well-sized portions. Always have friendly waitors/waitresses/greeters. Clean, well designed restrooms.Dietary restrictions: Unfortunately the are few dinner choices for (me) being a diabetic. Broiled fish. chicken breast and a low carb appetisor would be nice. Boring but necessary when out with the family.Wheelchair accessibility: Spouse uses walker and/or wheelchair. All areas including parking area accomodate for her disability.“